Home > Consumer Reviews > Boss Vehicle 4.3'' Dash Monitor TV CD/DVD Player Receiver

This radio looks great and plays CDs and DVDs great, but there is a reason I gave it only 3 stars. For one the extremely thin owner's manual is not helpful. Boss does not tell the customer how to use every feature of this radio, which I find extremely irritating because of the amount of features this radio has. The features they do tell the customers about is no more than a paragraph long, details are non-existant. I have purchased many car radios in the past and never had such a hard of a time working a radio as I am having with this one.

Also, the USB port does not work with mp3 players like I was under the impression it did. Another feature that was not talked about in the owner's manual. I finally was able to connect the mp3 player to the Aux in port, but it sounds awful. I can't hear the music playing unless I turn the volume up to at least 24, but the feedback sounds so terrible I just want to unplug the mp3 player and listen to the CD player.

Another thing that drove me absolutely insane with this radio was the TV tuner. The person who installed this radio and I sat for the LONGEST time trying to figure out why the TV tuner wasn't working. I finally called customer service and they told me I had to purchase separately the antenna for it. It made me mad that this antenna didn't come with the radio and I wasn't made aware of this through the manual, but what made it worst was when Boss told me that they don't sell to the public and had not a clue who sold it. After going on a wild goose chase looking for this antenna, I still do not have it because I was told Boss hasn't made that specific antenna available to their distributors.

I have to warn anyone who is interested in this radio about their customer service. They are the most rude, non helpful, non caring people I have ever had to deal with. Since I couldn't get help through the user manual, I tried getting it through customer service. I asked the technical support, which is only one person, about various problems I was having and they made me feel as if I was a nuisance to them. The guy told me anything just to get me off the phone. I felt so terrible after getting off the phone with them, so I had my friend call and see if he would get a different response. Boss ended up telling him "it's in the manual" and hanging up in his face. These people on customer service are not pleasant to deal with, so be prepared.

The screen is crystal clear, perfect for the DVDs. But it does take longer than usual to load a CD. I would say that the DVD player and the attractive design are the only things this radio has going for it. The other features are such a headache to have to deal with that it'll just make a person say "Forget it, I'm done trying to get this to work."

I purchased this radio and have had no problems with it.

it has plenty of power and everything is working as advertised!

Yes the manual could be thicker and more detailed but you shouldnt buy something like this if you are technologically challenged!

i bought a mobile TV antenna by just looking at the specifications and it works great!

i would recommend this to anyone who is technically oriented, I love it!