Home > Consumer Reviews > Philips HTS3544 Home Theater System with iPod Connectivity (Silver)

I purchased this one year ago and it worked great for about two months then a complete failure. The power would not even come on. Then it mysteriously powered on and worked for 3 to 4 more months. I called Philips and they sent me a FACTORY REFURBISHED replacement. This replacement did not work at all. So I called Philips again and they said they would send another and I would receive it in 10 days to 2 weeks. It has now been 5 weeks and no new unit. I called them again and they now claim they told me to send them a copy of the purchase receipt for the second defective unit. This is the replacement unit they sent me, so of course I don't have a receipt. Now they say the claim will be reviewed by a supervisor and I will be notified of their decision in 2 to 3 days. I won't be holding my breath! And I won't buy any more Philips products! My lesson is learned!

I wish I would have seen Matt's review before I bought this unit. I've had very good luck with Philips products, so I have no doubt that this is a quality product, but I'm with Matt on this one. Philips, why would you design your speakers like this? I opened the box, saw that I couldn't use my 12 gauge wiring already installed in my room, and I have to take it back. Very dissappointing Philips...

I've owned this system for over 6 months and I absolutely hate it. The sound is lousy, the controls are not fast responding (i.e., lag time between pushing buttons and the device recognizing it), and the DVD player has frozen up on me a few times. I'm shopping around and when I find a good deal on a replacement I plan to give this one away b/c I wouldn't feel right selling it to anyone else.

I realize that most of the reviews on this product are very good, so maybe I just got a lemon...but either way I would have liked to have known it was possible I'd be getting such a terrible system beforehand. I will absolutely not buy Philips again.

I bought the Philips HTS3544 this evening and I returning it tomorrow morning. It only took me long enough to open the box before I realized it would be useless to me. All of the speakers are hardwired to their cheap standard 20 gauge wire and they have special plug-ins into the unit so you can't just open the speakers and replace the wire with better. I have spend $200 in wiring my theater with 12 guage so I wouldn't have to have wire running all along my floor. If you want a simple bookcase unit, go for it, it may be great, but for a more custom installion, this mickey mouse arrangement just doesn't cut it. Philips, why would you design such limitations into your product? Shame on you.

i just ordered this stuff.....cuold anyone tell me if it includes all cables and wires necessary or should i shop it separately.??