Home > Consumer Reviews > Panasonic DECT 6.0-Series Dual-Handset Cordless Phone System with Answering System (KX-TG1032S)

I got this phone system to change a 5.8GHz phone that was causing issues with a 5.8GHz WiFi router and a 2.4GHz WiFi printer.
Panasonic DECT 6.0 has a great range with not interference issues with other electronics.
I like the compact base, the belt clip and headset jack. Also the buttons have a nice size and the numbers are big compared to other similar units.
The battery life is great and voice quality is clear on both ends.
This unit is Energy Star compliant, for those of us concerned about the environment.
There is a voice mail indicator but no counter.
I would have liked a lighted keypad.
Be careful not to accidentally erase unplayed messages, since the erase button is close to the play button.
Overall it is the best phone system I have seen when it comes to price, features and performance.

Less than a month after the purchase, the base-unit button for retrieving the message stops working. Manufacturer's technical/customer support is practically non-existent. The limited 1 yr warranty provides only a replacement with a refurbished (NOT NEW!) product, and only if the customer mails the phone to their TX center, at own expense. Panasonic, shame on you!!!

Panasonic KX-TG1033S Dect 6.0 Expandable Digital Cordless Phone System with 3 Handsets

What Consumer Reports did not report is that the volume must be adjusted for each call. I have difficulty hearing and need to have the volume adjustment remember where it was last set. Also found the volume,once adjusted, dropping sharply during the call. On one occasion I tried to share a call with a 2nd handset and received a BUSY message and tone. Too bad since this phone system has many admirable features. Following Panasonic's advise, I removed AC power from the base and handsets and disconnected the base from the telephone line for at least one minute - then I reconnected the system. It seemed to help for a while, but then the problem returned.

I bought this phone as V-Tech phone didn't work out. Actually this was my 3rd choice after Uniden.
I thought the phone was ugly and really didn't like the orange backlight(I hate orange); but the looks has grown on me.
This phone stays charged up for the 7-10 days they said it would, range is great as I used it 4 houses down the street with no lost in sound quality.
Copying of phonebook from one phone to another is easy, and you can get your messages from the handset. Also you can make changes to the handset and it will change the other handset as well. I also like the ringtone choices.
I think this will be a great phone for the years to come, My girlfriend went and bought one herself.

I read the reviews for this on Consumer Reports and they raved about it. I'm going to rave a bit less. I've looked at cordless phones for a while and had the growing sense that they're all kind of cheap. This phone hasn't changed that impression by much. The sound quality is okay. Not stellar. Not bad. But I'd give it a B. It just isn't as good as my old cordless that finally died. Also, it's not terribly comfortable on my ear, it's as if the earpiece is too small or something. Again, the old phone was more comfy. I suspect they made this smaller to look cooler and sleeker. I don't need cool and sleak, I need a cordless that works well and feels good. So, in retrospect, would I buy this again? No. Yes it works, and yes it's not terribly expensive. I haven't had any other problems with it, but hey, if the sound isn't perfect and it doesn't feel 100% great on my ear, then those are big negatives in my book for a phone. So I can live with this phone fine - but love it? Not so much.