AppleCare Protection Plan MA519LL/A for MacBook Air / MacBook
See it at Amazon.com for $190.00Average Customer Rating
(4.0 out of 5)
Amazon Customer Reviews
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(5 out of 5)AppleCare is great, but buying it from Amazon isn't so great
If you buy AppleCare from Amazon (or anyone other than Apple itself), you cannot register it fully online. The online form won't take the serial number, and tells you that you have to call Apple. When you do, they tell you that they will not process your registration until you fax them a copy of your receipt. They explicitly said to me "if you bought it from Apple, we would not require this".
(1 out of 5)AppleCare's "3 Year" Protection
I purchased this warranty almost a year ago thinking I had purchased an actual 3 year extended warranty that would start at the point when Apple's one year warranty would expire. That's how it was described to me at more than one Apple retail store, so be sure you read the agreement and understand that: 1) you are actually paying for only 2 year service warranty added onto your standard one year manufacturer warranty. By including your standard one year warranty that every buyer receives into the AppleCare agreement, they can call it a "3 year" extended warranty!
2) AppleCare extends phone support for "up to 3 years" after the standard 90 day support ends. Again, what this actually means is the extended warranty you pay for amounts to 2 years, 9 month of additional phone support. Now that $300 price seems even more out of line, given the fact that the time you get an extended warranty for service (the expensive stuff) is much less than for phone support. Yes, its all in the agreement, but if you're being pressured at the store to buy it you might not understand the terms. It's a slick way of packaging a warranty to make it sound like you're getting more for your money than you really are. My low rating is for this issue, I don't like it when companies play these marketing games with consumers. Call the product what it really is-a 2 year extended warranty!
(3 out of 5)NOT ACTUAL 3 YEAR WARRENTY
It was great to now that I could get such comprehensive protection for my new Macbook. The great thing I was able to get it 50 bucks cheaper on Amazon. However, I do feel that calling it a 3 year protection plan is very misleading in that it counts the 1st year of ownership in the 3 years. Therefore, it is actually a two year extended warrenty, go figure?. I still don't get it, but its still worth it to get the coverage due to the fact that anything and everything does happen to these delicate electronics.
(2 out of 5)Beware - this is not insurance . . .
Both of my children have MacBooks for school and have been told that AppleCare is void once there are any dents or other indications that the MacBook may have been dropped. My daughter brought her MacBook in for a drive problem and was told she would have to leave it there for several days so she decided to wait. Then, when she brought it back for the repair she was told it was not covered because it "looked like" the computer had been dropped. The service is fine for software problems, but the chance that a college student's laptop will be in pristine condition after a year is pretty low, so next time I'll save my money.
(5 out of 5)You Need This!!!
Mac's are wonderful computers. But, not everyone is flawless, and
it's possible you'll come across a situation you can't deal with.
I've been using Mac's since 1993 and I've had to get help from
tech help over the years. Less in recent years as I learn more and
more about the OS and the machine, but their help is always invaluable,
The quality of the tech help is great, very patient.