Home > Consumer Reviews > Ionic Pro CA200T Twin Pack Compact Ionic Air Purifier with Bonus Car Ionizers

I bought this twin pack Ironic Pro CA200T Compact Ironic Air Purifier at Amazon.com in May 2009. Four months later (September 2009), one of the unit died. The light kept blinking althought I thoroughly deep cleaned from inside out using the blower, including cleaning the 3 steel particle collection blades. I called Iron Pro customer service and followed their instruction to deep clean again. The unit still did not function. Their customer service rep told me I had to pay $19.99 for them to ship the new unit to me, and I had to ship the defective unit back to them at my own S&H expense. I did not want to go thru all the hassles. I finally had the trash hauler haul it away. The Car Ionizers were also useless. I kept them in my vehicles for awhile and finally threw them in the trash bin also. I do NOT recommend this to anyone. Amazon should not sell this product to its customers due poor quality of the twin pack.

I am having the same experience as many of those who have had their unit fail. The clean light will stay on rendering the unit useless. This is after 5 months of use. I should have done a little more research before ordering this paper weight. Now that the unit has failed, I am reading that I am one of countless people who are having the same problem.

The warranty process is the worse I have ever seen. I was forced to call 4 times, the first two times they told me to call back the following day because their system was down. The 3rd time I was told someone would call me back because customer service was busy?!?! The final call I was told to fax my receipt to them then call them back within 48 hours to get a return address to ship the unit back to. I would then be charged $30 for them to ship the unit back to me. If anyone is even remotely of ordering this product, DON'T! It is not worth the time and aggravation.

save your money. we purchased 2 sets of the 2 pack to use around our house. only one left working. the other ones did not last very long.

This product came defective, Amazon claims to have an A-Z guarantee, but they do not. The reseller, Butterfly Photo, does no returns. The manufacturer will not honor warranties if bought through Amazon as most are defective.

Save your money, buy a different brand elsewhere!

Works great. I have it sitting on the desk near the computer. I already own the larger version, and the smaller one is just as good as its big brother.