Home > Consumer Reviews > LAPTOP AC ADAPTER FOR HP COMPAQ 18.5 V 3.5A 1.7MM 402018-001 383494-001 DV1000 DV4000 DV5000 ZT3000 DL606A DC359A

I bought 2 of this item from these guys for my kids laptops. One of them came defective and I reqested a full refund for both beacuse they said that according to Amazon policy I had to pay shipping cost for returned items. It has been almost a month sending emails back and forth and I still haven't seen my refund back yet. Needless to say, my kids are still unable to use their laptops and I am extremely unhappy with these guys. I will NEVER buy from them again.

I received my laptop ac adapter and it promptly broke within 2 weeks of owning it. I returned it, paid the shipping charges, and my power cord sat there for over 2 weeks before a replacement was sent back. I sent numerous emails inquiring about the status of my cord but they all failed to acknowledge the nature of my inquiry. I would write inquisitive emails expressing my frustration and they would write back "Thanks for the update!". It was an extremely frustrating experience as I was unable to turn my computer on for some time. I will never work with this company again!

got this ac adapter in Dec 2007 and at some point in the past 8 months, i slapped quite a bit of electrical tape over the parts that bend the most on the cord as the jacket of the cord was pulling back from the individual wires. last month it started working intermittently and now its dead completely (aug 2008). Poorly constructed.

Got this adaptor 3 times to get through school. One of them works for 2 weeks, another one lasted about 4 months, and finally, the other lasted about 6 weeks. The adaptor converter box is made of simply plastic unlike the ones you get for HP. I don't about other kinds but I'd say this, either original from HP or none. Or you can always buy another HP laptop.

As long as this is the right adapter for your computer, then you should be happy with it. It works.