Home > Consumer Reviews > Bunn BXB 10-Cup Professional Brewer, Black

Cons:
Standard grocery-store filters are shorter than the type that works best in this machine, but you can get by with the grocery-store variety. It just makes a little more mess in the grinds-basket.

You have to wait 15 minutes for the machine to heat the tank of water before you can turn on the drip coffee function. This is pain if you don't use it for more than one pot of coffee, but not really much more wait time than a standard brewer -- it just requires you come back after 15 minutes and click it on.

Retro "Denny's" look.

No programmable settings.


Pros:
No programmable settings to learn.

Once heated, it makes very consistent coffee in 3 minutes. It sprays super-hot water all over the coffee grounds (in a circular pattern) so you get a really even flavor from all your grounds.

If you're making more than 1 pot of coffee, this machine is even better.

Not much else to say I really like the coffee maker. Works as expected, and the coffee is nice & hot. Still haven't looked about buying replacement filters locally though. The only negative I will say is if the filter is filled half way the jet will spray the grinds up to the rim.

This is the third BUNN coffee maker we have purchased in 20+ years. This one is cheaply constructed by comparison. The top slants forward and the brewing cone and the carafe don't line up. The unit has also forced water over the filter section causing a large mess to clean up. BUNN still brews the best coffee and the quickest so what can one do?

I purchased a new BXB Bunn coffeemaker approximately 4 weeks ago. I purchased a Bunn because of the quality and great coffee flavor. I noticed immediately the coffee tasted weak, no matter how many grounds I added. I thought maybe it was just me but after having a few people over they too remarked at how weak the coffee was. I just made a phone call to Bunn customer service and they were wonderful. I was asked to remove the basket and check for a sprayhead. Sprayhead, what sprayhead? All I had was a threaded screw with a nut, no sprayhaed. Needless to say my coffeemaker was missing this most important part. That would be the reason my coffee was weak. The water was merely dripping through the coffee grounds and spilling into the pot instead of spraying the grounds. I'm going to be sent two sprayheads for free! I have read other customer reviews and there are numerous people who are complaining of weak coffee as well. I would have to say that they too are probably missing the sprayhead. Not sure how these coffee makers can leave the factory without them but I guess it does happen. A simple call to Bunn customer service and they'll set you up with the missing part. I'm looking forward to a good cup of coffee once the sprayhead arrives. Again, great customer service which keeps me buying Bunn products!

I read a lot of reviews before I purchased my coffee maker from Amazon. I am glad I did. It's a funny thing to me, but often simpler is better. There is no water filter to mess with and have to change out. There is no grinder attached. It is simply a coffee maker that makes good coffee. Before I bought this machine, I called Bunn's customer service to ask some questions. The gal I talked to was so helpful--her help alone sold me on the machine!

This is what I learned:
1) Use only Bunn coffee filters. They have higher sides and will keep the grounds from ending up in the coffee. You can buy them online at Amazon, the Bunn Gourmet website, or at Walmart in the store if you need them today. We make really strong coffee, so I have to put more grounds in the basket. The filters are really important.
2) The regular sprayhead does make the coffee go through really fast. If you call Bunn's customer service and tell them what model you have, they will send you a slower sprayhead for free. No charge. The customer service gal asked me which model I was going to buy and sent the sprayhead even before I had placed my order on Amazon! The slower sprayhead is also helpful if you have hard water, I believe she said-- The slower sprayhead is helpful for us because it takes longer for the water to go through the grounds, which makes the coffee stronger and it keeps the water from overflowing the full basket of grounds it has to go through.
3) Use filtered water from your sink or fridge in the coffee maker.
4) Bunn makers make a 5 oz. cup of coffee so adjust your ratios according to how strong you like your coffee. (My old Krups was a 4 oz. cup)

Because we like such strong coffee, we can only make about 8 5-oz. cups at a time because I can't fit any more grounds in. But, I don't mind. That's as much as our Krups 10 cup made and the coffee is great and hot!

Bunn has the right idea--I think. They simplified things. Less things to break and just what is needed to do the job right!