Home > Consumer Reviews > Sharp R-520LW Full Size Countertop Micro
Sharp R-520LW Full Size Countertop Micro
See it at Amazon.com for $140.56Average Customer Rating
(4.0 out of 5)
Amazon Customer Reviews
Most Helpful First | Newest First | + ShareHow did they break you? Let me count the ways
(3 out of 5) by sh on Oct 7, 2009I don't disparage the item, but Oh, the delivery!
How did they break thee? Let me count the ways. They crushed and tore and poked your carboard skin; they beat your sturdy form until you bent and shattered. . .
The item comes shipped in the original Sharp factory carton. By the time it go to my front door, it was no longer a rigid object -- well, imagine putting a couple dozen glass Christmas ornaments inside large box with along with a steam iron and then repeatedly kicking the box with a heavy boot. The cardboard box was bent out of shape and torn, the carton tape was coming loose and all of the carton staples had come loose; the oven door could not be operated, and just carrying the carton from my porch to the entrance hall, before I had done anything to open the carton, left a trail of broken glass dripping from the holes in the carton like ice cream from a two-year old on a hot summer day. Amazon provided for immediate return. But oh! Has UPS no shame? Bad enough that it broke this thing so badly. But what's worse, I can't believe the UPS guy even delivered this carton; just holding the box you could tell the contents were seriously and irrevocably scrambled. I receive deliveries from UPS quite often and never have I seen anything like this.
Running through the reviews on the various microwave ovens available from Amazon, I estimate that about 1 in 20 or 30 are delivered totally unusable. It's a problem Amazon has not yet figured out how to deal with. Apparently 1 in 20 to 30 returns is cheaper than packaging the factory carton in a padded outer box or using a different delivery method.
I ordered a smaller oven, lighter oven in hope that the UPS folks wouldn't get as angry and might not kick my oven around.
How did they break thee? Let me count the ways. They crushed and tore and poked your carboard skin; they beat your sturdy form until you bent and shattered. . .
The item comes shipped in the original Sharp factory carton. By the time it go to my front door, it was no longer a rigid object -- well, imagine putting a couple dozen glass Christmas ornaments inside large box with along with a steam iron and then repeatedly kicking the box with a heavy boot. The cardboard box was bent out of shape and torn, the carton tape was coming loose and all of the carton staples had come loose; the oven door could not be operated, and just carrying the carton from my porch to the entrance hall, before I had done anything to open the carton, left a trail of broken glass dripping from the holes in the carton like ice cream from a two-year old on a hot summer day. Amazon provided for immediate return. But oh! Has UPS no shame? Bad enough that it broke this thing so badly. But what's worse, I can't believe the UPS guy even delivered this carton; just holding the box you could tell the contents were seriously and irrevocably scrambled. I receive deliveries from UPS quite often and never have I seen anything like this.
Running through the reviews on the various microwave ovens available from Amazon, I estimate that about 1 in 20 or 30 are delivered totally unusable. It's a problem Amazon has not yet figured out how to deal with. Apparently 1 in 20 to 30 returns is cheaper than packaging the factory carton in a padded outer box or using a different delivery method.
I ordered a smaller oven, lighter oven in hope that the UPS folks wouldn't get as angry and might not kick my oven around.
1 of 1 people found the following review helpful:
Pretty good
(5 out of 5) by K. Singer on Aug 29, 2009 (NJ)I got a Sharp microwave to replace a 15 or 20 yr old one that pooped out. So far, so good. It has been used primarily for heating leftovers and steaming vegetables so I haven't given it a good workout in the month I've had it.
Amazon shipped it in a couple days even with the supersaver shipping (supposed to take 7-10 days).
If things go south, I'll be back with more comments.
My only concern was that I researched this quite a bit, using Consumer Reports and several other customer comment sites (including Amazon) but the reviews were so all over the place, I was frustrated in trying to find the PERFECT microwave, so I took a chance. Like I said, so far so good.
Amazon shipped it in a couple days even with the supersaver shipping (supposed to take 7-10 days).
If things go south, I'll be back with more comments.
My only concern was that I researched this quite a bit, using Consumer Reports and several other customer comment sites (including Amazon) but the reviews were so all over the place, I was frustrated in trying to find the PERFECT microwave, so I took a chance. Like I said, so far so good.
1 of 1 people found the following review helpful:
very good
(4 out of 5) by Nancy J. Butterfield on Jul 13, 2009 (Florida USA)cons: i have to say the first microwave came in the door was totally lockup (the door would not open at all)
pro: it really big not the size as stated here a bet smaller space it takes up
13.5" ht x 18.5" front to back x 24" side to side (microwave housing case)
16.8"sq area food space to cook inside
this is a very good unit, only it need a battier to save the time in the clock other wise its a sweet unit
pro: it really big not the size as stated here a bet smaller space it takes up
13.5" ht x 18.5" front to back x 24" side to side (microwave housing case)
16.8"sq area food space to cook inside
this is a very good unit, only it need a battier to save the time in the clock other wise its a sweet unit
0 of 2 people found the following review helpful:
FedEx Shipping Damage
(1 out of 5) by Daisy on Jun 8, 2009Microwave arrived via FedEx with a 3 inch hole in the side of the box and only 1 staple holding the bottom of the box together. Upon opening the box I discovered that the 4 styroform pieces to cushion the microwave were broken into about 10 pieces. The door latch was inoperable.
Item is rated 1 until I receive my replacement at which time I will update.
Amazon, as usual, delivered great customer and is sending a replacement.
As a previous reviewer wrote, the box does not appear sturdy enough to withstand shipping - especially by air.
Item is rated 1 until I receive my replacement at which time I will update.
Amazon, as usual, delivered great customer and is sending a replacement.
As a previous reviewer wrote, the box does not appear sturdy enough to withstand shipping - especially by air.
3 of 6 people found the following review helpful:
Door was badly damaged/ Amazon return policy was great!
(1 out of 5) by Chipper - Michigan on Apr 5, 2009After researching many different models, I decided to order the Sharp R-520LW. I was hoping that the microwave would be white (i.e., not black as some other Sharp models) and fortunately, it was white. Unfortunately, immediately after opening the box - I noticed that the door would not open. It turns out that there was a large crack at the bottom of the door and it would not even open. I could not tell by looking at the box if it was damaged during delivery but the box did not appear to be sturdy enough for a microwave of this size and weight. As a result, I decided not to try ordering the same product again. I must say that Amazon's return policy was great. I immediately sent the microwave back via UPS and promptly received my refund from Amazon. Despite the bad experience with this microwave, I would definitely order again from Amazon because of its return policy.