Home > Consumer Reviews > Actiontec VoSKY Skype Call Center ( USB07051C-01 )

I can hear my Skype contacts over the phone, they can barely hear me. My voice is coming through breaking up, very subtle, barely audible, in one word not intelligible for the other person. Only available for Windows is another drawback of VoSKY Call Center. Mac OS X users are a marketing reality and growing (have you heard of iPod maybe ?), don't understand how companies can go on ignoring this fact and producing "Windows only" products.

I purchased a unit recently and after a couple hours tinkering with it, I couldn't get it to work. I called Actiontec/Vosky support and spent almost an hour on the phone with them. They advised me to uninstall their software and Skype and to try reinstalling each product. When that didn't work, they told me the product was defective. Unfortunately, they refused to take it back themselves and made me deal with the Seller (ANTOnline.com) first (not a very good seller, btw, as they gave me a terrible time when I tried to return the defective product).

Hopefully you'll have better luck.

Also, be sure to check out whether Vosky is officially supporting Skype 2.5. When I made my purchase, they did not.

Great transaction and product came right on time. Will buy again from seller.

Although I could go on and on about how Skype has changed my life forever, I will try to address the issue at hand, and that is the Polycom Communicator. Basically I love the concept of the Polycom Communicator! When I first started using Skype I used a USB headset that works great. The problem is that it is a serious PITA to put the thing on when someone calls because I have to either a. Try to untangle the cord before accepting the skype connection, or b. answer the skype connection then try to untangle the cord. If I chose option a. envariably I would miss half the calls, if I chose option b. everyone would always comment that I sounded so desheveled when I tried to answer the call. Well, now with the new Polycom communicator all I have to do is answer the call.

As far as the quality and performance of the Polycom communicator...that is the only reason I didn't give the item 4 stars. It seems ocasionally that when you are in large conference calls that the Polycom communicator will cause feedback to other peoples lines. It is really sporadic though, and I can't seem to reproduce it consistently. Also, the driver for the Polycom Communicator has crashed on me a couple of times.

So despite the downfalls that I mentioned above, there is no way I could give up my Polycom Communicator now. I simply love it, I just wish those other issues never happened.

This is a very affordable product allowing skype to be used just like a regular phone..