Home > Consumer Reviews > Actiontec VoSKY Skype Call Center ( USB07051C-01 )

Vosky worked great for several months. When Skype upgraded their software the Vosky sofware was not compatable. Vosky customer support offered several different solutions, but thus far none have worked.

Each time you contact their customer support, you must fill out a new problem report form. I am about ready to throw Vosky in the trash.

VoSKY Call Center looks good on paper, but the software is extremely bad and the product is almost unsupported by Actiontec.

Software bugs make it so that I can use skype when this product is installed less than 5% of the time, so installing this makes skype essentially useless.

Bugs I have encountered include randomly crashing Skype, automatically changing Skype sound card settings to incorrect values (ensuring it cannot work), hanging up Skype calls with a phone line disconnected message, even though there is no line disconnect (and even though the phone line is not being used so it should not matter), incompatibility with basic Windows features like fast user switching, incompatibility with non-administrator Windows users, requirement that you be logged into Windows to use, and so much more.

I strongly recommend against purchasing this product, and from this experience I personally plan to avoid all Actiontec products. I've had this product for almost a year, and the defects have actually become worse with the few software updates they have done in that time (a few bugs fixed, but more bugs added with each release).

I had a Zonet 5112 before I bought the Actiontec. Both products have the same features but the Actiontec is leaps and bounds better than the Zonet. The Zonet rarely worked, it was very noisy and the software did not work all the time. I was ready to give up on the idea of using my home phone to talk on Skype.

But then, there was a rebate offer on the Actiontec and I decided to give it a try. Upon opening the box, I knew I was getting a better product. The Actiontec unit has nice weighted rubber feet and is stable where ever you set it. In contrast, the Zonet had cheap plastic feet that slid easily. Once I hooked up the Actiontec, I was impressed by the sound quality. The sound over the phone was loud and clear. I got this performance consistently as well, even though I have a 2.4GHz phone and wireless LAN.

Sorry, but voice quality through this device was far inferior to using a microphone and earphones. Those I called said I sounded like I was in a well.

Bought this vosky a couple of years ago. And since now I do not have a phone line yet, I was thinking to use Skype outgoing and buy a call-in number.

Well the vosky proved to be useful, Previously, I have the skype 2.5 comes with the CD. Obviously its already outdated.

After researching from the web, found out that its possible to upgrade the drivers and the skype.

So now, I am running the vosky with Skype 3.6.0.248


So for those who claims that this vosky not working with Skype 3.6
Well it works for me.

You only need to set the audio settings in skype:
Microphone: Vosky Call Centre
Speaker: Vosky Call Centre
Ringing: Vosky call centre

And disabled the
"Actiontec Voice Gateway"
from the Device Manager.

Do I recommend this product? Yes
Is the Sound quality better than if you are using headset? No, but it provides convinient since now I can make a call from my bedroom.