Home > Consumer Reviews > Apple MA034Z/A External V.2 USB Modem

I purchased this item to use with my 15" MacBook Pro while traveling in Brazil. Installation was effortless; MacOS 10.5.2 automatically added it as a network interface. Configuration was similar: Simply enter the username, password, phone number. Initially I had issues with the connection dropping every 5-7 mins, and Aqua would freeze, requiring a hard reboot. Searching on Apple's website (in 5-7 minute blocks) yielded many people complaining of the same problem. I tried a number of solutions, including changing USB ports, unplugging the power, changing phone cables, etc. Some combination of these (I don't recall exactly which, but I think it was "unplug power and use USB port next to the power connector") resolved the issue and I was able to connect for several hours without problem.

I just recently got a used Mac mini from a cousin and too bad it does not have the old modem inside, I ordered an external modem from Amazon, when the modem arrived I just plug it and run, well it's amazing.

Please tell Apple to never stop making these. I live in an area where we have lighting strikes a lot and don't want to have to have the internal modem fixed each time. This product is so easy to use -- I love it!

Thank you.
Jan Crabb

This modem works very well. I needed a way to send and receive faxes from home with my MacBook and it does exactly what I needed. Easy to use and error free.

This modem works great. Total plug and play. Now that some genius at Apple decided we no longer need a phone connector, this really fills the need if you have to send a real fax.