Home > Consumer Reviews > AT&T E2562 2.4 GHz DSS 2-Line Expandable Cordless Phone with Answering System and Corded Base

I have owned many telephones since AT&T lost its rental monopoly and they have been frustrating. AT&T fixed all that with this one. The faults I find with this system are trivial at best. My wife and I can talk at the same time and no static, fading, echoing, or any of the frustrations that disallowed us both being on the phone at the same time. The sound is clear. The messages are recorded clear and understandable. The directory is easy to use and to add to. And for those who cannot get a clear answer message (a problem on mine), use a remote handset to enter the message and mine works fine with a clear message. The speakerphones are fantastic. I highly recommend this phone.

This is the first time in a long time that I've been impressed with an AT&T product. Finally, a phone which has all of the features that I want:

- 2.4GHz DSS and frequency hopping so that it doesn't interfere with my wireless network (it has no affect on my wireless network whatsoever, and my unwired laptop sits less than a foot away from the phone);
- Full duplex speakerphone--AT&T doesn't seem to call alot of attention to this feature (it is noted only on the box), but this is a must-have feature for my work environment, and the sound quality is better than other AT&T office phones that I've used (though not quite up to the standard of my Polycom phone);
- Headset port on the base with a button on the base that allows you to easily switch between speakerphone, headset, and the corded handset;
- Two lines--why is this feature so unusual??
- And a wireless handset for when I'm not sitting next to the base.

The phone worked perfectly right out of the box; no need to register the included handset with the base. The clarity of the handset is excellent, and it has terrific distance, even though there is no antenna on the base, and just a short stub antenna on the handset. The handset is similar to the Panasonic 2700-series of expandable phones, though it is maybe an inch smaller and has the stub antenna (I have the Panasonic throughout my home, but I now prefer the AT&T).

AT&T has finally hit a home run, and it's about time!

- I woke up one morning to find my two cordless units with message "Searching for Base"

- On the base unit, I hit the DEREGISTER ALL option

- The display unit of the answering base shows the following message:
E 2562
M51 S51 FDXI
May 15, 2002
14:12:06

All keys are totally dysfunctional. I tried plugging into a different location after 5 minute gaps and all other options.

CUSTOMER SERVICE RESPONSE:
They asked me to try plugging the answering machine base into other locations around the house after removing batteries from the cordless units.

Unfortunately I barely ran out of warranty to take advantage of the warranty replacement process.

Please advise if there is a fix for this.

I obviously misspent $199 + $75 for the second cordless unit.

The E2562 is a good phone though it is subject to some DSL and other electronic interference. However, my complaints have to do with the handsets. The buttons are not illuminated and, when it rings at night, it's hard to find lines 1 and 2 and "off."

If you have two handsets, don't get the extra battery. It charges in the base unit; the light never goes off and you don't know when it's fully charged. The light also can be confused wigth the message light.

It's certainly worth the money. The handsets are comfortable. The speakers areclear as abell. In fact, it may bet he best speakerphone we've tried. And it might deserve an extra star for the wired base unit.

I needed a two-line phone for my home / home office. I looked at a lot of phones, and while none were "perfect" for what I wanted this one is close. I wanted two lines, a base station, and expandible handsets. This phone has all of that. The only thing I didn't need was the answering machine. I use Phone Co. Voice Mail. I wish this phone would tell me that I had messages in the VM, but it doesn't unless you use its built in answering machine. (The SBC phone did show a light when there was VM, but it was not a two line phone).

Running a home office, I can't tell you the convienience of being able to answer the office line anywhere in the house with the push of an "L2" button. This is my favorite feature. You can even make L2 ring differently. (I only wish that the settings like saved phone numbers, ring tones, and caller ID were syncrohinzed on all handsets - you have to set them separately).

Overall, great phone system! I just bought another extension. I am up to 5 now plus the base!