Home > Consumer Reviews > Philips 55PL977S 55" Cineos Widescreen LCOS HDTV-Ready TV (Stand not included)

Today I am sending back the third (yes, third) TV I have had in my home. Issues:

TV the First: spots on screen during black passages, like credits at the end of a film. Dealer reports Philips says there "could be an issue" with dirt in the projection mechanism.

TV the Second: fan comes on and goes off every couple of seconds. This is maddening during soft parts of the program.

TV the Third: DOA. I finally got it to power up, and guess what? Even larger spots than TV the first. Plus, it eventually powered itself down and could not be revived.

This thing IS NOT READY for commercial distribution. Philips has a very good reputation in consumer electronics, but this thing is trash.

I will try a Panasonic at the same dealer.

I recently purchased (not from Amazon.com) a Philips Cineos 55" HDTV. Please be aware of an issue concerning the picture images. After hooking up the set and turning it on for the first time, I discovered the picture quality was very poor. The screen reflected "rainbow-like" images, almost dream-like. I wanted to eliminate that the cable was causing the pronounced picture distortion, so I hooked up a smaller TV and compared pictures through the use of a splitter. The picture on the small TV was fine while the Cineos was not. Needless to say, I was very disappointed. Now for the good news! I contacted Tweeter, with whom I purchased the TV, and the salesman gave me a "Rapid Response Team" number to call. After the call, Tweeter sent a TV technician to my home. He too confirmed the fact that there was a rainbow effect. Tweeter promptly exchange the TV with a new one the very next day!! I'm happy to say the second Cineos delivers the same outstanding picture quality that I saw in the showroom!!!

I bought this TV without seeing it in a store. none of the stores around me has it in stock. first off, the TV looks great and the picture is as good or better than the Sony LCD rear projection. Menu guide is simple to use. installation is easy. remember that your picture is only as good as your source. the cable where i live is generally poor, but the HBO,Showtime,Cinimax (real digital channels) look great. the HD channels are out of this world. i can not recommend this TV enough.

I first bought this t.v. from a local retailer, the picture and sound were awsome. After a few days I stated having the set power off on its own, and by reading the instuctions I was able to re-set
the t.v., this only worked for a couple weeks. Now the t.v. will not power up at all and the red light is flashing telling you that the set has shut itself down and will not reset. Called Philips and
after talking to the consultant parts were ordered for my set- @ a week and a half later the tech showed up at my house and replaced the parts sent, the t.v. was not fixed. More parts ordered and about another week or two the tech. came back with the new parts and replaced, same result did not fix. At this time
Philips was going to order more parts, I ask for a replacement. Was told they only replace upto 30 days and repair everything after, about 5 hrs later and a bunch of calls I was told they would just replace the t.v. It has been 14 days and per my last talk to Philips no t.v. has been sent because they don't make them anymore. As of now I am trying to get my money back with calls daily to Philips.....Total time t.v. owned is @ 3 months, total time it worked @ 1 month-- I would not suggest anyone looking at this t.v. to buy, Philips is going to discontinue the
t.v. and have no idea how to fix the ones they have sold. It's a shame because the t.v. really looked good when it worked, but for
2,700.00 you would think it would work more than 30 days.

be careful, this is a RPTV (rear projection tv) its not an LCD monitor, it is in the wrong category as of the date of this post.