Home > Consumer Reviews > Panasonic KX-TG5212M GigaRange Supreme 5.8 GHz DSS Expandable Cordless Phone with Dual Handsets and Answering System

This is an excellent phone system -- I have two additional handsets as well as the base set (so three handsets total). Great reception throughout a sprawling house and around an acre or so of yard... I take it outside and it works fine everywhere -- despite pretty thick concrete walls on my house. I have wireless internet in the house and the phone doesn't seem to interfere with that at all. Recommend this system.

It seems to work like it's supposed to. The only thing I don't like about it is, it just doesn't have the range that I thought it would have. In my case, about 50 ft. Not much farther than that or if I move slightly when I'm talking at that distance, it goes in and out. One other thing, when you call the phone from another phone number, the answering machine voice isn't very loud no matter how close I get to it when I'm recording an outgoing message. It's loud enough to hear a message that someone left, but of all the phones I have had in the past, this one has the lowest answering machine volume when a person calling is listening to the recorded message. All in all, I'm satisfied. I guess I was expecting a bit more.

Consumer Reports gave this phone system a good rating and based on that we made the purchase. Rarely have I ever experienced such problems with any electronics purchase. We've had the phone company out 3 times to check the line and 3 different service reps have said it's not the line. The reception (intermittently) is terrible. Tried reprogramming the handsets, changing the location of the base and switching the handsets to different chargers. Nothing works effectively. We really thought we were getting a quality phone system and this has just not been the case. My wife and I discussed sending it back to the manufacturer ... but then what do we do for a land line while they take there time in checking it out? It's better just to toss it when the next generation phone (from another manufacturer) proves itself worthy enough to take the loss.

This phone was a true disappointment and a stain on the Panasonic brand image.

I owned and used this phone for a little over one year before finally giving up. Two things did this phone in: sound quality and battery life.

Off the gate, the sound quality was poor. Within a 200 sq ft room where the base station was, I got dead spots. I also got callers complaining that I sounded very faint, cut in and out, and that I sound like I was on a cell phone with bad connection.

The deal breaker was the awful battery life. I believe there is a faulty handset design. The handset lost charge faster and faster as time went on. It simply would not hold charge. And yes, I spent $20 and bought a new battery and got the same result. When I can't get through an one-hour conference call on a fully charged handset without the phone dropping dead after 45 min, that was it.

I called and e-mailed Panasonic about this and got the generic-- "reset the base station for sound quality problem and reset the handset for the charge problem". They were of no use.

I plunk down the money on a 5.8GHz thinking so that it will not interfere with my wireless LAN and got this lemon. I gave it one star for its speaker phone and mute functionalities. FWIW, I now have a 2.4GHz (KX-TG2431). One month in, everything works great. Battery life is excellent, no dead spots anywhere, and no interference with my wireless LAN. And it's much cheaper.

Panasonic used to be one of the best electronics makers bar none. Now everything they make is extremely watered-down using the cheapest parts available and shoddy labor.
I bought two of these phones based on the best buy salesman's recommendation and sure enough it was pure junk.
The reception is terrible! People could not hear me whenever I got within 5 feet of the base. That is not something that should happen for $150 phone that is supposed to be "state of the art." My advice is buy the Uniden and you will be much happier.