Home > Consumer Reviews > Motorola MD481 2.4 GHz Digital Expandable Cordless Phone with Dual Handsets and Answering Device (Silver)

I bought this product less than 8 months ago. Loved the intercom features and the 3 expansion units.Easy setup options. The key pad on the base is a plus as well. For the number of features I found it to be the best buy. However, one month ago I noticed the handset buttons randomly quick working. Some phones would not register. On one you could hear the caller but they could not hear you.I was down to leaning over the speaker phone on the base to answer the phone. I called Motorola service, ( 800-353-2729}they said they were aware of the problem, had fixed it and are sending me 4 replacement handsets at no charge. Even after 90 day warranty had expired!

Buyer Beware...read reviews and search the web for info before you purchase. Great features, but not worth it if the volume is weak, tinny sound and uncomfortable bump design against ear.
Battery does not last long either. Hopefully motorola will redesign after receiving enough returned phones and bad reviews.

Do not buy this phone. I bought it because I thought Motorola was reliable & I liked the look. There is static on the line (changing the channel does help) & the person on the other line has a difficult time hearing me. But the worst problem with this phone, just like the other complaints,is the battery life & it seems like it has gotten worse. If the phone is off the charger for 10 to 20 minutes the phone will go out. My old Panasonic telephone was much better. I will throw this one out & purchase a new one after I do my research.

We spent a few weeks researching options we wanted for our new telephone system by reading manuals in the product boxes. We purchased this Motorola system as it seemed to have what we wanted. But, after 28 days of 'forcing ourselves' to use it, we returned it to Target. I wish I could give it a higher rating because it has sooooo many positive features BUT the reception was horrible!!! 95% of our using it was done inside our house. When talking on the phone the incoming voice would fade in and out (no matter what we tried to change it) or the connection would be crackling. When we would listen to recorded messages they were the same or extremely garbled. We had other family members and friends try it while visiting and they had the same experience. We purchased the AT-T E2600B Cordless Answering Machine System with 2 cordless handsets, each having speakerphones in handsets and base. Now I'm off to write a 5 star review on the AT-T (of course we purchased this at Target!!!).

I have the same problem: the buttons do not work on one of my handsets. Also, the messages do not have a date-stamp on it, it only tells you whether someone called you on a M-F. So if you power goes out, the day of week is messed up, and you don't know when the msg was left on the machine.