Home > Consumer Reviews > AT&T E5965C 5.8 GHz DSS Expandable Cordless Phone with Answering System

I'll have to return this phone. I'm truly disappointed as well since this phone was excellent, except for one gigantic oversight by the engineers. When the Caller ID displays and stores the numbers, it leaves out the "1" in front of the area code. So whenever you dial someone directly from the Caller ID, which most people with CID do several times per day, you have to manually add the "1" by going through a two-step process from the handset, or a three-step process from the base! You can't set it to do that as the default!! Even my 4 year-old Panasonic could do that. And of course the same goes for when you add numbers directly from the CID to the phone book. Instead of being able to add the number in one easy push of a button, you have to manually edit the number in order to add the 1 in front of it.

I specifically buy the top-of-the-line in phones so that I'm not short of any features. That, of course, is the only real difference between phones in a particular line. They just subtract one or more features in order to offer other models at lower and lower prices. This method didn't work for me in this case, as even the top model was short an important feature.

The only other lacking feature worth mentioning, which wouldn't alone have been a deal breaker, is that it doesn't have a call timer.

VERY DISAPPOINTED!! I have a very small apartment (960 sq. ft)and if I take the phone 4 feet from the base it cuts out. The second phone has to practically be next to the base to function.

For prospective buyers: This phone has no ability to transfer the phone book between handsets and/or base unit (you have to enter the number manually into each one) and has really irritating ring choices.

The phone looks attractive and excellent features listed.BUT. I bought this phone for my office and the manuel said DO NOT install NEAR ELECTRONIC'S. I've spent over an hour on the suggested web site's and phoned the telephone # given and cannot get any information on HOW CLOSE TO ELECTRONIC'S do they mean. Of course an office has electronic's. No one or no place on the web has even addressed my question. Can any one out there tell me if they have the phone in their office?? Carrel

I bought this phone because of the wireless internet. My 2.4ghz always would kick us off of the internet. Well the AT&T fixed that problem but created a new one. I couldn't wait to use this phone but was dissappointed because of the fuzz in the back ground. I tried everything in the book. The fuzz will come and go and it does not matter if you stand by the base or not. AT&T said the phone must be defective but I returning it and getting a refund because after seeing reviews on many 5.8. Fuzz seems to be a big problem. I think I will stick with 2.4 and keep my $$$$ in my pocket.