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Sony HT-DDW660 Home Theater System
See it at Amazon.com for $299.00Average Customer Rating
(4.0 out of 5)
Amazon Customer Reviews
Most Helpful First | Newest First | + Share7 of 26 people found the following review helpful:
Remote sucks, manual sucks, and Sony's customer support suck
(1 out of 5) by J. Asher on Dec 13, 2004 (Phoenix, AZ)The remote will only control "certain" Sony products. It will not control anything other than a Sony product. It will not even control recent Sony products.
I have a Sony DVD Player DVP-NS501P that sits on top of the Home Theater. The two units were clearly designed in the same shop. Same brushed metal, same rounded edges, same buttons, same placement of the 1/0 button, same lettering. The remote cannot control the DVD player.
I have a year old Sony VCR SLV-N500. The remote cannot control the DVD player.
I went online to Sony's site and was given three options, email, chat, or phone call.
The chat session took over 35 minutes and the operator at the other end couldn't say how to get the Sony DVD player to work. She told me to call Sony.
So I called Sony and spent five minutes getting through Johnny Cab, their AI voice recognition software. Literally five minutes giving the AI my life history. Finally Mr. Cab told me to wait for the next agent, at which point, get this, .... Mr. Cab told me that I was calling after office hours, and that I needed to call back the next morning.
So, if you don't mind buying a relatively expensive htib without a dvd player that has a really sucky remote control that can't even control the dvd player that you are supposed to buy with this relatively expensive htib all backed up by a company with illtrained chat operators and really dumb voice call support, then by all means, this product is for you.
I have a Sony DVD Player DVP-NS501P that sits on top of the Home Theater. The two units were clearly designed in the same shop. Same brushed metal, same rounded edges, same buttons, same placement of the 1/0 button, same lettering. The remote cannot control the DVD player.
I have a year old Sony VCR SLV-N500. The remote cannot control the DVD player.
I went online to Sony's site and was given three options, email, chat, or phone call.
The chat session took over 35 minutes and the operator at the other end couldn't say how to get the Sony DVD player to work. She told me to call Sony.
So I called Sony and spent five minutes getting through Johnny Cab, their AI voice recognition software. Literally five minutes giving the AI my life history. Finally Mr. Cab told me to wait for the next agent, at which point, get this, .... Mr. Cab told me that I was calling after office hours, and that I needed to call back the next morning.
So, if you don't mind buying a relatively expensive htib without a dvd player that has a really sucky remote control that can't even control the dvd player that you are supposed to buy with this relatively expensive htib all backed up by a company with illtrained chat operators and really dumb voice call support, then by all means, this product is for you.
4 of 37 people found the following review helpful:
Dont BOTHER
(2 out of 5) by RED RIP on Dec 13, 2005 (TT)Hey people dont bother to buy this peace of Junk here is the reasons
(1)its too soft
(2)tooo expensive
(3)low bass
people dont buy this forget about the people who say its good
here this if u want a good set of speakers buy the
logitech z-5500
that rocks 1010w of power
it shakes the wall and the table
(1)its too soft
(2)tooo expensive
(3)low bass
people dont buy this forget about the people who say its good
here this if u want a good set of speakers buy the
logitech z-5500
that rocks 1010w of power
it shakes the wall and the table