TiVo R240140 140-Hour Digital Video Recorder
See it at Amazon.com for $399.99Average Customer Rating
Amazon Customer Reviews
Most Helpful First | Newest FirstTivo warranty and customer service is joke.
We purchased our Tivo unit six months ago, great technology, however, unit stop functioning. We tried to reach customer service six days in a row, waited between one hour and three hours for a person to talk too, but all you get is music. We are still waiting to talk to someone about how to return this useless device. For those who don't know, save some money as Comcast and other cable providers throughout the United State now provide equivalent or better TIVO functionality for just $10 per month and you don't have to buy a $250 to buy a unit. No service problems there. Buyer beware, $250 for a unit and $300 for a life time use, which in my case was six months. I wonder why all of their customer representatives are busy, my quess is massive product failures, which if you can't talk to someone you can't return the unit. Nice warranty. Cable companies will put TIVO out of business along with their defective products and underperforming customer service. Be wise and consider your alternative.
Service is required
Contrary to the reviewer comments of Jan 2003, Tivo service is required to do any kind of recording with the unit, inlcuding manual if you have version 2 or later. Tivo made a change to all units after version 1.3 to ensure that all later units must have the Tivo service to work. 1.3 units were "grandfathered" and can manually record shows.
Outstanding!
I purchased my first TiVo about five years ago but was so impressed that, when I outgrew it, I didn't think twice about buying a larger size. I gave my old TiVo to a friend who has nothing but rave reviews about it. I have purchased TiVo's as gifts for friends who give it nothing but rave reviews and talk about how easy it is to set up and how it has changed the way they view television.
I enjoy this device because I can set up Wishlists, pre-select shows and just forget the machine. When I finish things I need to get done (working, shopping, cleaning, etc.), I can sit down at the television and watch things that I've selected. If I'm interrupted, I can stop the TiVo and go back later to pick up where I left off. I also enjoy this device because I no longer have to decide whether to watch the educational channels or an entertaining movie. I watch the one I'm in the mood for right now and record the one that I know I'll want to see later. What a wonderful feeling of freedom to know that I can watch something I want to watch when I want to watch it!
Fantastic
TiVO has totally enhanced our watching experience. From features like being able to start to watch a show 10 minutes into it's beinr recorded (try that with a VCR), to fast skipping the ads (watch a 1 hour show in only 40 mins) its great. I now have two. You should also get one.
TiVo Rocks!!!
This is a superb machine. I bought an upgraded Series 2 tivo at www.weakness.com. The unit runs like a pro, and yes you do need a land based phone line to set it up. The unit does have an s-video port, contrary to a other users comments. If you love tv at your control do yourself a favor and get one. Also note : if you have directv look for the directv/tivo receivers.