Home > Consumer Reviews > Fossil Wrist Net Smart Watch for MSN Direct (AU4000)

I love gadgets so I was real happy to get this. But, it is poorly designed. It hardly ever works. If I go into my basement or on the subway it sets itself to 12:00. It constantly turns off. Too bad they only give you a 90 day warranty, because they charge you $120 to fix this $130 watch. Avoid this. It is garbage.

My only reccommendation for this model is stay away from it. Get something different. My second watch in less than a month just died and won't reset.

These models are a piece of junk that should never made it to market. I like the MSN Direct technology, but with watches like this I'll not be wasting anymore money on the watches or the service from Microsoft.

I had the watch for less than 24 hours and it stopped working. The screen went blank, and no matter how long I charged it, it never turned back on. I am going to try and get my money back, else I have to wait several weeks to get the old one fixed!

what a rip! As with any Microsoft Technology, wait until Generation 2!

I wanted to like this thing... and I did until i realized that it is extremely susceptible to static charge-- which wipes out the data and resets the watch. At least 20 times a day, all of my data would be wiped out and the watch would reset to 12:00. Signal strength was always pretty good-- but the watch is completely unreliable in my opinion. I have read some message boards on this watch and this is a common problem. It is a defective design. COMP USA charged me 15% to return it and on top of that MSN would not refund the up front yearly MSNDirect charge (however, after a few days, a MSN supervisor called back to say that they would credit the money back). I have read that the SUUNTO watch should be much better because the antenna is in the watch, not the band. Much less susceptible to static charge. Bottom line= Fossil made bad watch, COMP USA has terrible return policy, and MSNDirect almost swindled my [$]-- but after some persistence, they made right.

Mine lasted six days before going dead. Not dead battery, it is fully charged, just a completely dead watch. Judging from the other postings, my experience was better than many.

I find it amazing that MS and Fossil didn't delay this product until they got the bugs out. I guess these things build up momentum in the corporation and then no one dares pull the plug. MS will survive another flop, of course. Reminds me of my experience with Windows ME.

Also, messaging didn't work inspite of painstaking efforts, showed every Outlook calendar item to 10:30pm Sunday January 25, strap extremely tricky to adjust and never feels comfortable, buttons too hard to press and don't always operate correctly, too big and dorky looking, etc..

I would have kept it inspite of all the above, just cuz I like checking the weather, but like I said, it doesn't work at all now.