Home > Consumer Reviews > Apple iBook Laptop 14.1" M9165LL/A (1Ghz PowerPC G4, 256 MB RAM, 60 GB Hard Drive, DVD/CD-RW Drive)

I bought my iBook and for three days was happy as a clam. On the third day my hard drive completely failed. This was confirmed by the support team at the game development company where I work. The iBook was sent to a service center where they tried to charge me 50 dollars to look at it. I refused and the iBook sat unlooked at for three more days until finally under pressure from both me and the support team, the performed the five minute hard drive diagnosis and pronouced it dead. Then the ordered a new hard disk and told me it would be a week until it arrived. So far my iBook experience has been

1)defective product
2)attempt to charge for repair of product
3)late diagnosis
4)late repair

If you're thinking about getting a mac, get a powerbook. They're 2cnd generation and won't have nearly as many quality issues as the iBooks. Apple always tries to fix computers, never replace them. Dig around and you'll find a lot of people with iBooks and failed hard disks on forums. If I had a chance to do it again, I wouldn't have bought this computer. I'd have got the 12 inch powerbook instead