Home > Consumer Reviews > AT&T 2256 2.4 GHz DSS Cordless Phone with Extra Handset and Answering Machine

My husband and I have had this phone for about a year. When we first got it, we discovered that it clashes with our Vonage voicemail. We cannot check our messages on the actual answering machine which means we never know about missed calls until we get around to checking our E-mail. Our problem now is that one handset you can barely dial with now, you have to mash the buttons repeatedly and sometimes they get stuck! The spare charger is now on the fritz as well. We only began to use it and the spare phone because of our problems with the original handset. Looks like we're going to fork over the money for a new phone soon and it will NOT be this one again.

I have always sworn by AT&T products, but this experience made me change my mind in one fell swoop. The buttons on the phone hardly work - one press of the "4" has you dialing the UK, and if the number you happen to be dialing has a "5" in it, forget it.

As another reviewer has said, I'm glad to have read these reviews, it has been cathartic!

I don't usually take the time to write reviews but I'm ready to take this phone and throw it out the window! We purchased the phone in June 2004 and wasn't impressed even from the beginning but figured it did what we needed. We worked around the no back up system and needing to always reset everything each time the power went out (which happened a lot that first year since they were building a couple of new homes near us and on several occassions cut a power line to the whole neighborhood). But my BIGGEST COMPLAINT is the HORRIBLE NUMBERS!!! It's so bad that we have to go into our home office to pick up the Harley phone my husband has had for over 15 years just to dial a number and then switch to this phone to talk to someone. Also, we live where we MUST dial 1-area code each time to call someone but when the phone records the number on caller-id it always starts it with the area code and NO NUMBER 1 in front of it so you have to write down the number somewhere else and then go back in to the phone book to properly dial it and save it in the phone book. Even if you don't care to keep the number you can't just call the "missed call" number right back because you must dial 1 - area code - then number... Well, I will never purchase a AT&T phone again and will continue to look for some other phone! I'm still mad that we spend $108.00 with tax on this phone - grrrrrr!!! The most expensive phone we ever purchased yet it is the worst phone we ever purchased too!!! My husband and I usually live by the rule of "you get what you pay for." In the past this belief as been good to us when thinking of making important purchases especially when it comes to electronics but it looks like this time we were wrong!

Just in case it wasn't clear from the other reviewers, this is one of the worst cordless phones available. I don't know how you could design buttons that could be any harder to press.

This has been a piece of junk from the moment of purchase, and it keeps getting worse. The quality of the outgoing message is terrible, and there is nothing I could do to make it better. Calls are full of static. The phones don't seem to keep their charge for more than an hour or so. And now the caller ID readout has disappeared, leaving me without a caller ID function. Our Uniden phone is older than these, but have given us no problems whatsoever. I will never buy another AT&T product.