Home > Consumer Reviews > Cisco SR2016 16-port 10/100/1000 Gigabit Switch

I owned this switch for a little over a year. It slowly died taking my LAN with it (slowly). It took me a long time to figure it out since my LAN is fairly complex and contains several switches. However, I had 3ea of the Linksys SR20xx 8-port models die on me much faster. Fortunately, those were much easier to find since they just died completely when they went. So, I am not going to purchase any more of the Linksys SR20xx products. I hope that others are more fortunate, but I have had too many of them fail and am now trying D-Link switches. I used to really like Linksys and their hardware used to work forever (or so it seemed).

Upgraded from a stable but 10/100 D-Link switch for improved performance. The Linksys switch worked great for 6 months but when I came in to work this morning my network was down. I could not diagnose the problem so my IT guy had to come out and after a couple of hours (at $105/hr) found that 12 or the 16 ports were bad. Amazon WILL NOT HELP after 30 days and sent me to deal with Linksys directly. Unfortunately, only now do I see the bad reviews for this product (too late for me) but hopefully not for you. STAY AWAY. I'm sure Linksys will replace the switch since it's under warranty but I'm know the new one will fail in time as well. Wish I had never upgraded and really wish I had not bought this switch.

I purchased the Linksys SR2016 16-port gigabit switch in Feb 2007 and it worked flawlessly through August 2008, when 12 of the 16 ports mysteriously died, taking down my network with it.

Others have noted similar problems with this switch - good operation followed by failure - an odd recurring situation for hardware that should be stable for the long term. My past experiences with Linksys products were more favorable than this.

I have rated the product 3 stars as an average: Absolutely no problem with set-up or performance for 18 months (5 stars), followed by massive failure (0 stars). This said, I plan to order another SR2016 to replace this one with hopes that my positive experience (of it working well) is not followed by the negative experience of failure I faced with my first purchase of this switch.

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An addendum: I expected that after 18 months, this switch was out of warranty but called Linksys just to check. Turns out it was under warranty and they are sending me a new replacement .... so customer service gets an A+. The switch should not have failed but the company did stand by its product.

Worked fine for a year. Last week I would have given it 5 stars. One day I woke up to network problems very similar to some of the reviews on this site . Sporadic intermittent failures of both individual ports and of the entire switch. I also had trouble isolating the problem because the errors appeared consistent with router, DHCP and firewall issues. Symptoms didn't seem like switch issues...or maybe I haven't seen enough switches. Flakey is probably an accurate term. If it were not for some of the reviewers below describing what happened with them, it would have taken me much longer to diagnose the problem. Since one reviewer said he had two of these units fail in this same way, I would think there is something systematically wrong with this switch.

I had two SR2016 switches installed--one at our business and one at home. Both died in exactly the same way, the first in about six months and the second in about 12 months. Unfortunately, they don't fail suddenly and completely. Rather, they die slowly and intermittently. The symptom is that random and seemingly inexplicable errors occur on the network, together with what appear to be DHCP failures between the switch and the router. Attached devices will intermittently appear to have network service, but with random failures. Frequently, the attached devices "lock up" and need to be rebooted to clear the problem. The symptoms gradually worsen until failure is complete. It took me a long time to figure out that the switch was the problem, since in a complex network it's hard to troubleshoot this kind of failure.

Stay away from this product--there is something systematically wrong with either the design or the construction. This is unfortunate, because it works very well until the trouble starts.