Home > Consumer Reviews > Magnavox MPD700 7-Inch Portable DVD Player

I've read all the reviews and I have to say that I've had this unit for over 4 years, with twin boys using it. It has been dropped and drooled on and the pause button has been hit thousands of times to stop the action on favorites scenes from movies and it's still running. So, perhaps I'm just lucky, but this thing has takin' a lickin' and still keeps on tickin'. (To coin an old phrase)

I've had a problem with one of the DVD players. I notified Electronics Expo twice and you once. To date nothing has been done to resolve the problem. I'm very unhappy as it was a Christmas gift, ordered and paid for well in advance. After this experience I will be reluctant to purchase anything of this expense from Amazon again.

We bought one of these for Christmas for our children. They were so excited to be able to watch movies in the van. When we first tried it out, there was sound, but no picture. We read through the instruction booklet and it said that it might do that if it had been brought into a warm room from the cold. So, we kept it. WE SHOULD HAVE RETURNED IT IMMEDIATELY. It finally worked with sound and picture, but then the connection started going bad. The DVD player would just stop working in the middle of a movie. It was like we had unplugged it, but we had not. It turned out that the connection at the plug in spot is bad. We even bought a new cord for almost $40 to try to fix it, but it still doesn't work. It also continues to have sound with no picture at various times.
We travel A LOT and it is so frustrating to be driving along with three children who are so happy to be watching a movie and it just goes off. It takes forever to get it to work again if you can EVEN get it to work again. If you get it started and you happen to mash the play button too hard and move the DVD player just a fraction, it will go off again and you have to start all over.
I contacted the company about this several times. Of course they said when I called that it was out of warranty and they would not do anything. When we bought it, it cost $230.00. Basically that is money down the drain. We will have to buy a new DVD player. I have read several reviews on Magnavox products. There have been several indicating that they have sound with no picture, even on large screen TVs. They call customer service and there is no help available.
I spent extra money to get this well known brand as opposed to a cheaper brand. Well, I think I'll choose the less expensive brand next time. At least if it doesn't work, I won't be losing so much money when I have to buy a new one!

I received this product for Christmas at least 2 years ago, and it does not have any major problems. It has always been a reliable product. I do not use it as my primary DVD device now b/c I got a laptop w/ a DVD writer (

I am very upset at Magnavox right now. I received this player on Christmas Day, and it died in mid-March after less than 20 hours of use (the disc spins but never loads, while the drive makes terrible grinding noises). I tried 10 different discs before declaring the device dead. I called Magnavox to ask about repairs and was extremely INSULTED by their reponses and policies. Get this.

This unit, a portable player with many moving parts, which is expected to get banged around through transport and reasonable use (it's a portable unit), has only a 90 DAY WARRANTY. 90 days. Not a year. Not even 6 months. Only 90 days. Guess what happens after 90 days? THEY WILL NOT REPAIR THE UNIT AT ALL. Your ONLY available option is to exchange the unit, through them, for a 'Discounted Exchange Price'. HA! Would you be surprised to know that their 'Discounted' price is MORE THAN I PAID FOR THE NEW ONE IN DECEMBER? What a lousy excuse for service! They will not budge on this, and they do not offer any kind of repairs.

My call to Customer Service was quite disappointing as well. I was transferred from person to person, spent nearly an hour on hold (over and over), and went through four people. At first, I was told by the phone representative in Manila (overseas, of course!) that the unit would be replaced for free. That's what I was expecting to hear, and I was pleased. They asked me to fax my proof of purchase, which I did. When I called back, I ended up speaking to three different people, each of whom had a different story. In the end, I was told that my 'ticket number was changed', that they DO NOT REPAIR these units at all (they always just replace the defective ones, IF they are still under warranty - the paltry 90 day warranty, that is), and there's nothing I can do but buy another one - either from them (more expensive than Amazon!!!) or from someone else. There is no likelihood whatsoever that I will buy another player from Magnavox, portable or otherwise.

My advice is to STAY AWAY from this piece of junk. You will only be disappointed. If it malfunctions after 90 days, you will be left with a worthless and unusable player. Magnavox was entirely unhelpful, and their return policy is absurd. You will regret buying this player if even the slightest problem arises. Stick with a brand that you can trust - one that has a reasonable warranty and that treats its customers with *respect*.

I will never, for the rest of my life, buy another Magnavox product of any kind. Of this, I am completely certain. You should take my advice.

What a disaster.