Home > Consumer Reviews > Compaq Presario X1010US Laptop (1.30-GHz Pentium-M (Centrino), 512 MG RAM, 60 GB Hard Drive, DVD/CD-RW Drive)

I bought this machine for its good value and features like the other positive reviews described. And I ignored the bad reviews about its poor reliability some mentioned. What a huge mistake!Unless you have a lot of time to waste getting tech support and sending your machine in for repairs or replacements, DO NOT buy this computer!

Right out of the box, the Wifi connection was broken like the other reviewer pointed out. Pls the frequent system errors causing unanticipated reboots is also true, these crashes/reboots cannot be caused by any viruses as they happened right after the computer was turned on the very first time and before any contacts of external files. Plus the longer the computer is left running, the more frequent these crahses/reboots appear. In fact, I had to rewrite this review because the computer crashes right before I was going to sumbit it!!! This shows the problems are inherent in the hardware components themselves and a result of poor quality control.

I (unfortunately) just got one of these. I spent two days trying to get the wireless and dial-up internet connections to work - to no avail. I also spent two hours on hold to their technical support, and waited a full day to have email returned. It automatically shut down at least twelve times in two days. Terribly slow compared to a Dell. I finally shipped it back. So, if you want a reliable wireless connection, or just a reliable computer, keep shopping for something else.