Home > Consumer Reviews > Sony DVPNS725P Progressive-Scan DVD/CD Player

I previously bought almost nothing but sony brands for all my electronics, but I think that is going to change. The price is usually higher than other brands with similar features, and I thought quality was worth it. I have gone through 2 DVD players in one year (both new out of the box) and was offered a refurbished one for $80. No thanks Sony, I'll try another brand.

My husband and I bought this DVD player a little over one year ago. Suddenly it stopped playing discs that worked perfectly fine on our other DVD player, and it said "Cannot read disc." After a good hour on the phone with customer service, we were told the player could not be fixed, but they would be willing to sell us a "refurbished" machine for $85. No thanks! We had a similar problem with a Sony boom box but originally just chalked it up to age. I used to think Sony products were of high quality, but I will not buy any Sony products again.

Sony used to be all I would purchase for AV equipment but the quality in recent years has taken a nose dive.

This DVD player lasted slightly over 1 year and just abruptly died. the DVPNS715P it replaced also died shortly after 1 year.

Do an internet search for Sony DVD players and you will find hundreds of complaints of premature failures due to the low quality components Sony now uses in their products.

This was the last Sony product I will ever purchase

I bought the DVPNS50P, the mid-level player of which this appear to be the replacement. I chose the Sony rather than a cheaper brand since I believed Sony to be reliable, and figured if I bought the cheaper brand, I would end up paying for it in the end.

As is frequently reported in the comments, the player just up and quit, would simply show the start up screen, and the buttons stopped responding, a little over 30 days after I bought it.

This is not the bad part. The bad part is the service. Sony says my product qualified for its "replacement"program, rather than repair, under the warranty. This means I had to ship it to somewhere in Texas, at my own expense -- they supposedly have a "discount" arrangement with the UPS store -- $20. They claim they've shipped it back to me, but I haven't received it yet. So far, it's been 17 days!

I have two little girls who love to watch Disney/Pixar movies. After or last DVD player bit the dust, we purchased this Sony DVD player because it was reasonably priced and it had several good features.

The problem is: IT EATS DISCS!

At first I thought it was my fault or a fluke. Three movies later, we have a serious problem. I thought I was done with this kind of garbage when I got rid of my VCR!

While a disc is playing, the movie stops/pauses after making some noise (a light clicking noise, barely noticable). After inspecting the dvd, there is now a scratch roughly as thick as a pencil eraser a quarter of the way around the disc. Just enough to ruin the entire disc.

To make a long story short, SPEND YOUR MONEY ELSEWHERE!