Home > Consumer Reviews > Logitech 980130-0403 Premium USB Headset 300

I had a Plantronics DSP-500 headset that quit working the same day I received it. So I bought this Logitech and have had more reliable service from it, and the audio quality seems comparable to the Plantronics. I'm happy with this unit because it didn't break on day one and still seems to be going strong. I do wish there was something more professional available but it seems that most computer headsets aren't that great yet.

I use this for Skype conversations and don't really have any complaints with the audio quality. It's still better than a telephone.

I had it for 10 months, used it daily for internet voice chat and a bit of music listening. No big demands. Had clear sound, the mic was fine, the USB convenient. However, although I treated the unit with utmost care, after 10 months the wires in the cable connected to the inline volume controller broke up, and I could hear the sound through the phones only at a specific cable bending angle. Then, after 3 days, the wires totally gave up. I can not get to the wires since the volume unit seems to be welded together. Will try to get RMA.

I went to Staples and found this one and read the features and was impressed and wanted to try as rest that fall in the category are a little pricy! but after i had this product for 4 days i am disappointed at the workman ship, the usb interface (black little rectangle thing) is bulky and i could not wear the phones comfortably as i had lot of ear rubbibg despite the soft earpads, I just did not like this product and i am shipping this back to amazon and am planning on getting SONY MDR-NC6 which i tried at my friends place.

I feel cheated by Logitech on this one. Though the mid and high frequency sounds are great, this headset offers nothing on the bottom end. It can probably handle it however there are no settings to increase the bass.

The USB system acts as its own soundcard and uses an "extremely basic" driver from windows giving you minimum settings to change the sound quality(Logitech didn't make a driver for this headset). To make a long story short the only option you have is volume control and balance, nothing else.

Another problem is that I find I cannot wear the headset for long periods of time as there is a lot of pressure on the head. Of course I have a big fat head.

The price is simply not worth it. Look for something else.
(My Microsoft Game Voice Headset is better than this and cost half the price)

Headphones and mic work well enough. Though I had the same problem as the Dr right out of the box. It tries to adjust the volume to zero. My work around was a tube of Chapstick and a mini wood clamp to hold the up volume control button in. This causes the volume adjustment to stop so I could use the headset. I like it but it's definitely getting returned/exchanged.