JBL Invader 4.1 Surround Speaker
See it at Amazon.com for $149.99Average Customer Rating
Amazon Customer Reviews
Most Helpful First | Newest First | + ShareNothing better than JBL Invader!
I ordered them from Amazon.com because they were priced a lot lower, and I received them 5 days earlier than expected. I was so excited!
I got them for my Apple Power Mac G5 and they look great next to that beautiful computer, but they would look good next to any computer.
One of the first songs I played was "Faint" by Linkin Park and the sounds were incredible. The song had a lot of bass, which the JBL Invader really brought out, and the song also had some trebble parts which it also played great. There was not any distortion of sound at all when the volume was turned up, and it kept really good levels. The subwoofer really makes a difference and the surround sound is just amazing, how realistic it sounds. These would be great for watching a DVD movie on your computer.
Conclusion is that the JBL Invader is a great set of speakers for almost any use, they can also be used as a 2.1 speaker system so you can save room and cable clutter if you don't need all 4 speakers. They have a beautiful design and JBL has really hit it's mark with the Invader.
VERY POOR CUSTOMER SERVICE
My wife is a art director and has considerable knowledge with the Mac OS and networking. She installed the speakers on Christmas morning and immediately RAVED about the sound quality. I have no problems with the sound quality or outward appearance of this speaker system.
OUR problem is customer service. This is the first electronic purchase for which we have had a problem--ever. AND WE CAN'T GET SOMEONE TO RESPOND.!!!
The subwoofer part of the system that also serves as the base (brain) overheated last weekend ( it is less than 2 months old) --after just 4 hours of continuious use. The sound was not overly loud nor were the trebble or base controls set above a normal level. The system now no longer functions. My wife has barely had the chance to enjoy the speakers because she works so much.
Herein lies the problem-- we have repeatedly tried to contact the company by email and support phone number for service. A company as large as Harman and JBL does not have an automated support line nor do they appear to have the ability to allow you to stay on hold while "they assist" other customers. Your only option is to leave a phone message which I have now done 4 times in the past 3 days. I have called numerous other times without leaving a message in an attempt to get a "real" person.
Additionally, My wife has emailed the support line with all of OS and situation specifics several times without an acknowledgement.
NO ONE has contacted us.
I ordered the system from APPLE since I was ordering other Apple products. I am sorry I did not purchace from Amazon since it looks like it would have been 40.00 less.
We are both VERY disappointed.
Great Piece of Equiptment
Good Value
I see the reviews where people had problems with these speakers and the lack of customer service, and maybe I was lucky, but I have not experienced any problems and I would recommend them to someone who wants good sound for their computer but is on a budget.