Home > Consumer Reviews > Canon Optura 20 MiniDV Camcorder with 3.5-inch LCD and 16x Optical Zoom

This camera is perfect for my 18-year old. Perfect condition & works great. He can't thank me enough! I can't thank the seller enough. (Thanks again, by the way)! The advice he gave was extremely helpful as well.

Over the last two years, the camera has gotten progressively worse. It is out of warranty and the Stuck in low light mode problem has gone from once in every five startups to about 9 out of ten. The only thing that keeps me from giving it a one star rating is the large screen and general ease of use. When it is working , it is the best small camcorder I have used. (not that I have used very many) I have been looking for a solution to this problem, but when my daughter takes the Optura 20 to school and calls me in the middle of the day to ask how to fix this, it is time to give it the old heave-ho.
I have tried a new CR-2025 battery, but that didn't work. I have tried jiggling things after starting, and before starting. Nothing seems to work every time. Since it has progressed over time, it seems to be connected to a sensor cleanliness and firmware combined problem. But I wish that I knew more.

I bought this camera in early 2004 and have had no problems that other users have experienced. Maybe I just got lucky. My main use for this camera was golf swing analysis. I looked for 3 main features: Manual shutter speed of at least 1/2000, manual focus, and a larger LCD screen, because at that time I didn't have a laptop and planned on doing analysis at the driving range through the screen.

The Optura fills all of those criteria perfectly. Since I bought this camera, I've also added a laptop to the mix and the firewire port works great.

One other interesting feature with this camera that I didn't know when I purchased it is the analog to digital converter. You can hook up analog A/V, change a setting in the menu, and the camera will convert it to digital and output the a/v through the firewire. So I can record TV shows (yes, golf swings.. such as the CBS SwingVision), in real time. Pretty cool.

The ONLY con I have experienced is that it's not a very good low light camera. I do have to crank the shutter down to about 1/250 when I'm inside in a dome. But outside during the day whether overcast or sunny it works great.

A huge warning for anyone out there looking at this camera!! We dont use ours often and one day it started loading up and being stuck in its low light mode. this means any amount of light in the room causes it to wash out and record as blur. When I looked into this issue, it turned out that there were plenty of others out there that had the same problem with the Optura 20. It will cost you $150-300 to fix. its sad, becuse in so many other ways it was a great camcorder- but a flaw like this can ruin it all.

Avoid this product and perhaps all Canon Camcorders at any cost!
The IRIS is stuck in the low light setting like many others have posted.
Search CNET and other forums as well for many other reports of this problem.

Canon Customer Service has been very poor in responding to this
and say that this is an unknown problem! You will have to shell out
almost the cost of the camcorder to get this repaired or otherwise
live with a bad paper-weight.