Home > Consumer Reviews > Viewsonic P225FB-4 22" CRT Monitor

My brand new Monitor...less than 6 months old...starts smoking and spitting sparks...then little flames come out of the top....If I was not home...I am sure my house would have caught fire.

So...I send this thing back...it cost me 82.00 to have it packaged and shipped by UPS (Viewsonic won't pay me back)

Viewsonic will replace it...but...since they don't have one in stock...I have to wait. All the resellers have plenty in stock but the factory is out?
I have been waiting over 3 weeks now.

Also I have to call them to get this information. I would think after they promise a 5 day turnaround once they recieved the old on...they would at least give me an e-mail to explain the delay.

If I was not so impressed with the product (when its not on fire)...I would tell everyone to stay away from this company.

I bought my P22FB monitor in June of 2003. It worked fine for 11 months & then started jittering very badly. I sent it in for warranty service (it had a 3 year warranty) & got it back a month later, working again. Less than a year and a half later, the same problem surfaced again. I sent it back again & it has now been over 2 1/2 months & I still don't have my monitor back. Plus, Viewsonic has mistakenly shipped me TWO 17" monitors since that time. Most of the time you can't get through to their support line at all & when you can, it usually means a 30+ minute wait. I have to assume that either their products are breaking down at very high rates or their support lines are woefully understaffed. They have been extremely unresponsive to both phone calls & email & don't seem to me to have any commitment whatsoever to customer service. I will never buy another product from them, no matter how much technical praise they may receive.

I ordered the -4 model, but got the -5 model, which I heard had problems and it did. The screen gets blurry toward the edges, makes an onouxious noise when turned out and then screen shakes frequently. Did not like it. Amazon service was great though.

I bought this beutiful peace of art about 6 months ago, probably even longer ago, and it is STILL one of the best CRT Monitors out there. What else would you need then a 22 incher? I did have some shipping problems, but I was delighted when I recieved this product. It's easy to setup and adjust (just plug it in!). There will be an installing thing when you first open up the computer. Just put in the CD which came with the monitor and install it. You don't even have to install the drivers from the CD but I recommend it. Goto viewsonic.com for the latest drivers if you're having any problems getting it to work, but that's a highly unlikely thing to occur. I can't tell you enough how nice this product is. I've had NO PROBLEMS at all from day one. I've actually left the monitor screen on for 2 weeks without closing it and it still works fine. It's been more then 6 months since I got this thing and it's working in mint condition. The monitor itself is very nice looking, but its pretty damn big as well so make sure you have enough space on the table for it before you buy it! The demensions are posted on viewsonic.com. And if you have to choose between the white and black version, get the black one. It looks so much nicer then the white one, and it's the exact same price. I love this monitor =)