Home > Consumer Reviews > AT&T 5840 5.8 GHz DSS Expandable Cordless Speakerphone with Digital Answering System

Well, we've had this phone - plus 3 additional add on phones - for about one year now. Unfortunately, we're in need of a new cordless phone set since the last AT&T phone has finally given out. BIG PROBLEM ** that is not mentioned anywhere ** is that the cap at the top of the antenna frequently pops out. We've re-glued the caps back in several times. We have small children and this is a choking hazard that we reported to AT&T. The design hasn't changed since our purchase.

These phones run out of power quickly - don't leave your phone off the charger overnight, or you'll have to wait for it to re-charge again.

Our first phones gave out after being dropped a few times - not hard or anything, just onto the floor. The design of this model is difficult to hold with your shoulder against your ear - you must use your hand -- so forget holding the baby while you're talking! After a few slips, the phones stopped working.

We killed the final extension tonight after it fell in the dish water. We actually didn't care since we hated the phone so much.

The answering machine system works, but we think the set up is complicated. Recording the outgoing message is easy enough - but there are just too many buttons for us. Also we wished there was a key pad on the base set.

We used to like AT&T products a great deal. Now, we don't think we got our money's worth from this system.

We would add, however, that AT&T customer service is very good and they replaced 2 phones early on due to the popping antenna caps. That service didn't really matter, since the caps popped off the new phones as well. Anyway, we give 2 stars for the good service and nothing for the lousy phones.

Good luck -- and try Panasonic!

I don't know, maybe we got a dud. But this slick-looking and well-designed phone had no range!!! We would walk upstairs to talk, and it sounded like we were on the moon. In fact, it sounded worse than if we had been on the moon. Pluto maybe. We were extremely disappointed since this phone seemed as though it would meet our needs. But clearer reception would be had through two cans and a piece of string. Extremely disappointing.

Chordless was not working. Changed the battery several hours still says low battery.
Horrible product, I do not recommend to anyone.

I've had this phone almost 3 months now. The buttons to answer/hang up the phone are very hard to push. I have to use two hands to exert pressure on the keys in order to hang up/answer the phone. Due to the excess force needed, whenever I get a second call, I can't switch over without hanging up or losing both people. What's the purpose of having this phone if I continue to miss phone calls because it's so damn hard to use!!!

While this phone has some nice features, the selling point is the 5.8 GHz attribute. To get to the bottom line fast; My (approximately) 3 year old Panasonic 900 MHz phone works better than this. Need I say more? If I hadn't bought this over the internet, I'd get my money back. AT & T should be ashamed of themselves for this.