QPS Que! QPM3HDU280L M3 USB 2.0 80GB External UltraSlim Hard Drive ( PC )
Average Customer Rating
(2.0 out of 5)
Amazon Customer Reviews
Most Helpful First | Newest First
(1 out of 5)Really bad.
I bought a QPS back in April, I had configuration issues right away.
I followed the tech support format and emailed them. Giving them benefit of possibly being busy or email issues I emailed four times over four weeks from seperate servers. They do not respond through support.
Now the hardware failed, I repeated the email attempts with no response and have phone support three times in two weeks to give up in Cue after 45 minutes. No 1-800 number.
Now I have a very high phone Bill coming and a useless QPS device that I will eat also.
Please don't allow companies like this to thrive, which they all too commonly do in todays market.
Buy elsewhere.
(3 out of 5)QPS Que! M3 External 80 GB Firewire Drive
My Que! M3 external firewire drive works just fine with Macs, and it works well also with Windows XP as long as you don't have XP Service Pack 2 installed. I could not get it to work with my computer at first (with SP2 installed); when we reformatted my computer and did not install SP2, it worked just fine.
I also had the same issues as the first reviewer when trying to contact the company. I used my cell phone to make phone calls, but I think they were returned only once, so the company does not have good customer service from both of our experiences.