Home > Consumer Reviews > QPS Que! M3 UltraSlim - Hard drive - 60 GB - external - 5.25" Slim Line - Firewire - 7200 rpm - graphite

Aggravation! I bought a QPS Que!M3 60G... it froze, lost my backup set, and generally failed. After weeks of emails with "customer service," I was able to send it back and get a new one. That one, too, failed/froze.

I recommend that you STAY AWAY!

(FYI - I have since tried the Universal BUSLINK hard-drive and it works great.)

I bought this drive (60GB) in 200,2 and it has been nothing but trouble: it frequently freezes, it is not hot swappable, and most importantly it often fails to even show up in the OSX or OS9 desktop when turned on. And on top of it, QPS has virtually no support. I will not do business with QPS again, and I strongly advise anyone who is thinking about buying a QPS product to look elsewhere.

DO NOT BUY THIS PRODUCT!

I don't know what everyone is talking about when they break and how it doesn't work on their tibook. I use a 1ghz Tibook with the que 80gb and love it. I even switch from my pc to my powerbook all the time without any problems. I video edit and it is plenty fast for me. I recomend this hardrive.

Actually, This product deserves zero stars, but it seems the minimun is 1.

QPS-Inc apparently does not actually have tech support. They do not acknowledge emails past the initial brush off. They do not answer the phone (and YOU pay for being on hold).

My drive worked OK for a while but a month or 2 ago started dying. It can read but cannot write. I tried reformatting etc to make sure there wasn't some weird software issue. My drive was and still is under warranty but I can't get it fixed by them. What a waste of 270 dollars. And on a student budget, that hurts.

The only thing that I found is that for it to work correctly under Mac OS X, you must completely format the drive with the OS X install CD. After that it works great, looks great and is a real value. They also stack together nicely.