Home > Consumer Reviews > AT&T 9357 900 MHz Cordless Phone with Digital Answering System and Caller ID (Black)

When I use this phone, the response I get from people on the other end is huh? huh? What did you say?

At first I thought it was a bad connection. Then I thought maybe the listener had a hearing problem, but it's the same with everyone you talk to. In addition, it's difficult to hear on this phone if the person doesn't have a low and loud voice.

It's hard to imagine that AT&T doesn't have some sort of quality control system in place that would catch this and that they would actually go into production with it.

I've owned this model for almost two years now. The receiver works fine- reception isn't a problem. However, as others have written, the digital display started going out after only a year. It has gotten progressively worse. At this point, the caller id is completely useless- can't even guess at what the number is since just about NOTHING shows up.

Another problem I experience is if the phone rings and I don't get to it in time and the answering machine clicks on, upon picking up the receiver, the answering machine doesn't cut off. Every other answering machine I've ever seen will cut off and the call will be connected.

Everything worked fine for a few months, then it became difficult to hear the other party on this phone. Soon after that the Caller ID information became garbled then nonexistent. Shortly thereafter the phone stopped working completely. I thought it was the battery but when I purchased another one it still doesn't work.

I have had two of these within the last year. Functionally and in terms of sound quality, they have been fine -- but both went wacky. The first stopped working unless I used a headset; the headset jack on the second stopped working. I'm ready to try another brand.

II found this phone to be a waste of money. Programming the phone was confusing and slow. The phone is not very user friendly. It has a habit of dropping calls. When a call comes in, and the button is pressed to answer it, the phone displays -connecting- and then in most cases, hangs up on the person who is calling. Also, the phone is unable to use caller ID to match incoming calls to stored names and phone numbers. Phone numbers stored from incoming long distance phone calls can not be returned because the phone does not have an option to add a 1 to the saved phone number. I wish I had bought the phone from Circuit City. Then I could simply take the phone to the nearest store for an immediate refund. Sadly, Target does not allow their customers that convenience. I will not buy from Target online again.