Home > Consumer Reviews > Zenith D60WLCD 60" LCD Projection HDTV-Ready TV

I like most of the other people am extremely dissapointed in this TV. I had a great reception for the first year and litterally less than a month after the warranty was up The bottom started to turn all blue. I have now owned this set for 1 1/2 years and 40 percent of the set is blue and now it is streaking blue on other parts of the screen. This was a $3200 TV set when we bought it. I think there should be a class action law suit, this is unjustifiable. People do not pay this much money for a TV that does not last even 2 years.

Please do not by this product. After 1 1/2 years blue line appears, then slowly takes over the entire screen. Price to repair, $3100.00. They will not stand behind there lemons, and therefore will lose in the long run. By word of mouth and the internet this could hurt Zenith & LG for a long time. GOOD. The only reason they got one star is because there is no zero to pick from on this site.

I remenber when a Zenith nameplate meant well built,long lasting, and a solid value!! But-no more!! I bought the 52 inch version of this tv and have come to regret it every day!! It has some great features, but can't use them if the tv doesn't work!! (rgb input, front video inputs on left side, etc.)Bought tv on dec 26 2003-on dec 24 of 2004 it wouldn't come on! Power light flashes yellow for 25-35 seconds-then back to red!! Tried over and over and over!! Christmas eve-what can I do??? House full of realitives\kids-great!!
Waited till house cleared out since I felt they would still honor the warrenty, with it being x-mas and all!! When I first got the tv, I inquired about a part and received a helpful reply from a teresa simmons-so I contacted her!! MISTAKE!!! RECEIVED A GODS GIFT TO THE WORLD REPLY STATING THAT WASN'T HER DEPT, AND TOLD TO CONTACT ANOTHE SITE!! SAME THING WITH THEM!!!PASS THE BUCK OVER AND OVER!! THEN SOME RUDE,UNPROFESSIONAL, LITTLE PUNK BOY CALLED WHO HAD TROUBLE PRONOUNCING MY E-MAIL ADDRESS, (6 LETTERS AND 4 NUMBERS WAS OVER HIS EDUCATION LEVEL) AND SAID TO CONTACT THIS # !! BUT-GUESS WHAT-SINCE I DIDN'T TRASH CHRISTMAS FOR MY WHOLE FAMILY, I'M STUCK WITH A $400 REPAIR BILL!!! GREAT CUSTOMER SERVICE AND WITH PEOPLE LIKE TERESA SIMMONS IT'S OBVIOUS THAT THE ZENITH NAMEPLATE WILL SINK LOWER AND LOWER!! WARRENTY EXPIRED BY 2 OR 3 DAYS-TOO BAD-"IT'S NOT MY DEPT." RIGHT MISS SIMMONS????
NEVER-EVER-BUY A ZENITH ITEM, IF YOU EXPECT ANY CUSTOMER SERVICE OR HOPE TO GET ANY TYPE OF QUALITY PRODUCT FOR YOUR MONEY BECAUSE IT'S NOT MY DEPT IS THE ONLY PHRASE THEY KNOW UNLESS THEY HAVE MR VOCABULARY CALL YOU TO GIVE YOU YET ANOTHER # TO CALL!!!!

6 months ago my T.V. started to show the blue haze. At first, I thought it was the satelite signal. How does a $3000 t.v that is 2 years old have problems so quickly. My family grew up on Zeniths; 2 Zenith's in a 25 year span. So I started to do some research on the Internet and learned about the famous LG/Zenith blue haze. I knew the one year warranty had expired, but I thought I would call LG to get their opinion. As soon as I told the customer service rep the model of my T.V., I heard this pause (as she was expecting me to complain about the Blue Haze) which I did. Immediately she told me that I had to speak with someone else in another department. It seem like they established a new unit just for these type of phone calls. To my surprise, the rep told me that they would cover all parts and labor. A week later, I received a letter from LG explaining that they want to cover all expenses to repair my T.V. and there was language in the letter that stated a disclaimer that LG electronic is not at fault for the the problems that have occured. I signed the letter, sented it back to them and they had a video service in my area come pick up the t.v for repair. I should have the set back by next week.

Mine did the same as all of the others, blue screen the works, less then a year after purchase. Under warranty the entire contents of the light engine have to be replaced. Now a year and a half later the exact same issue. I did purchase extended warranty so I didn't have to pay for the repair. So, here is the deal guys. If you buy this TV which by the way when working properly does have a nice picture better buy it form some place that offers an extended warranty like for 4 yrs and that includes a lemon policy. That way you end up with a new TV after they have fixed it 3 times....BECAUSE they will. I want a different too what a piece of junk. The thing is it was just released before the technology was ready. So lets admit it and make it right!!! I'll at least respect you that way.