Home > Consumer Reviews > AT&T 9351 900MHz Analog Cordless Phone with Digital Answering Machine

I bought this model three months ago and the handset stopped working last week. It drained the battery that was in it and a replacement that I put in. AT & T's so-called "customer service" number was totally automated and useless. This is a piece of junk!

Okay, I have had this phone for going on 3 years now. It finally bit the dust recently, but it hasn't been without it's share of annoyances.

1. The base has flashed low battery for about the past two years now although the battery was fine and the phone also worked fine. Go figure. It was something we learned to live with and guests always commented on.

2. You cannot travel too far from the base without severe static. I could not go past my porch when outside or I could not hear my caller.

3. More recently (prior to it's death)I had complaints from the person I was calling that they could not hear me. This may have been a symptom of it's impending doom.

4. Every now and then you would try to make a call to hear this annoying "uh uh" sound, like "no way."

5. About a month ago the answering machine would not let you retrieve messages. I had to use the handset to hear them, but now even that is disabled. I also agree with another reviewer that stated you cannot use the answering machine and phone at the same time which can be inconvenient.

Overall, I guess it depends on how long you expect a phone to last and what features are most important to you. I never had much of a problem with it holding a charge or cutting off my caller which other models have had. I should also mention that I have three very young children so it hasn't gone without it's share of abuse. I would rate it decent for the price.