Home > Consumer Reviews > Dell Latitude CPI R-Series Notebook (400-MHz Pentium II, 128 MB RAM, 6.4 GB hard drive)

I purchased this computer on August 5th and it came in on August 11th. It did not work. I contacted Dell and they told me I needed more memory, even though this computer should have had enough memory. They refused to send it to me and I was forced to purchase more memory on my own. The computer still did not work correctly I was hit by Hurricane Charley and was without power for a week, followed in six weeks' time by Hurricanes Frances, Ivan and Jeanne. These hurricanes left me without power and internet connection for a total of almost four weeks. When I finally got to the point where I could deal with this computer again, I contacted Dell to return it. They refused to allow me to return it because I hadn't returned it within their 15-day time period. I explained what happened with the hurricanes and they still refused to grant an exception. I am now stuck with a computer that does not work. Please do not purchase a Dell computer. You will have nothing but headaches.

Dell laptop features large screen view capacity, easy lay keyboard, room to upgrade/expansion and an excellent 5 star customer service and tech support. Quality of Dell computer systems have been noted by many companies that supply systems for employees. Whether it's a refurbished system or brand new, you cannot go wrong.