Home > Consumer Reviews > Toshiba 50H71 50-Inch HDTV-Ready Projection TV

I purchased this product from Costco. It was borken the third days. I called two of their service centers to look at it. Both recommend me to exchange for a new one. Since I have to pay the delivery (Costco doesn't delivery big item TV), I called Toshiba customer support and try to get the refund for the delivery. They just refused and their attitude was very bad. Since I got a defective product up front and I just want to exchange for the same product, it is fair to ask for refund for the delivery. Toshiba support doesn't want to even accommendate this. It is very bad customer relationship management and their attitude is just arrogant. I won't recommend this product based on my experience with both the product and its services.

They may mention 16:9, but it's actually a 4:3 set that can play 16:9 on it. Heck my 32 inch tube can do that. I can't stand when they put deceptive information on product descriptions.

The picture on this television was very nice. I state that the picture was great but the TV..not so much. I had 3 different Toshiba 50" HDTVs delivered to my house. All three of which had the same damage. The bottom right and left corners of the screen encasement were cracked in half. I gave the rating of 3 because the TV picture I enjoyed, but it is hard to actually enjoy a 1500 dollar television when it is cosmetically flawed everytime it shows up at my door.

I highly recommend this TV. The picture is superb, both with a DISH satellite receiver and with a DVD player. The sound quality is as good as I've heard from internal speakers; I am using it as a center channel for my home theater and am quite satisfied. This TV is very compact and looks good. The glare and center channel input keep it from getting a 5 star rating.

High Points
* Great picture (line doubler works very well)
* Good sound quality
* Great remote/menu system

Minor Gripes
* Glare can be somewhat distracting. The more expensive "HX" line from Toshiba has a screen coating to supposedly help. Also, I've read the screen protector can be placed behind the screen to eliminate glare.
* TV can be used as center channel speaker only from line-level inputs, not speaker level inputs.

Overall, one heck of a TV.

A great TV! Picture is crystal clear! Top of the line quality! Speakers and sub sound awesome! Way better than Sony or Hitachi! Toshiba is the way!