Home > Consumer Reviews > Plantronics M-135 Headset

I purchased this headset a couple months ago to use with my current cordless phones and a new one I purchased. I was excited to get one because using a headset is much nicer than holding a phone in your hand or shoulder. Intially I was fairly happy with the purchase. Eventually, people started to complain that they couldn't hear me properly on one of my phones (a Uniden 5.8ghz). So I had to use my 2.4ghz GE which had terrible signal strength (my 900mhz phone picked up alot of noise while using the headset). It became annoying, because I would want to go further with the headset so I had to make a choice between the person not hearing me or having static. I finally became too frustrated, especially since the Uniden didn't have very good signal strength either anyway and purchased a 2.4ghz Panasonic (which is an outstanding product). But the person on the other end still couldn't hear me properly with the headset on. So it must've been a problem with the headset. However, I still put up with it. Then the earpiece started coming out from the mic and it was annoying but wasn't a major problem, until.... it just broke completely. So obviously the headset is completely useless if it can't go on my ear. This is just after a few months of use. I've now decided to buy a new Panasonic headset. Others have complained of people having problems hearing on the other end while using Plantronics headsets also, so stay away from these.

using a headset gives you an amazing amount of freedom. having one that stays put on your ear even with turning head motion, bending over, etc. is even better. with this design, it goes over your ear (you can use on either side) then you push the earpiece portion into your ear and Voila! Everyone's ears are different, so naturally, some people just cannot use it - it just doesn't fit.

But i've never been able to use the clip on or the earbuds that insert "into" the ear itself... i can wear this one 8 hours a day with my cellphone on the desk or in my pockets with no problem... those others end up hurting my ear where they touch it.

this has a mute button and volume roller on the cable. also a microphone sensitivity 3-position switch. i have NO problems with it and bought 10 of these total (not from amazon) and give them out to friends/businessmen to liberate them from the "hand stuck to head" position.

its just like sunglasses. everyone's face is different and you can't mail order a set of glasses and expect they'd fit unless you'd already visited the sunglass hut/mall to try them and get a pair thats sized for your face. so do that here also. go to the mall or a phone store and try them on first.

The sound quality of the headset was fine for both listening and speaking. The earpiece pivots on the "ear hook", which is made of very cheap plastic. The hook broke after just over a month of light to moderate use. Beware.

After much searching, I thought this headset might be the one. While the mute, volume and mic controls are nice, none of that matters when people can't hear me talk. Forget about trying to use it outside. In addition to having to turn up the volume quite high for the earpiece, the ear-hook piece/attachmet hurts my ear after lengthy use, definitely within an hour. Sigh, back to searching for a better headset...

"can you hear me now?" i tried so many times with different handsets, calling different people. then finally gave up.

all people complained that they could barely hear me when i spoke even with very loud voice. well, i couldn't keep yelling the whole time, could i?

the design is fairly good. the ear piece is very big, at least for my ears. i have to use a mirror to make sure it is actually in. but one it did get in, then you feel it is fairly comfortable. the weight is light so your ears barely feel any burdens. i wore it for half hour without any discomfort. the sound is very clear and loud. impressive.

the microphone is a extended boom. you can rotate the boom to adjust. the problem, the piece is too short. it rests on your cheek. i had trired to keep the microphone right on the cheek, one inch from the mouth, etc. but people still complained, "speak louder."

nice feature like one button mute, and volume adjust for ear piece.

over all, it doesn't work as it supposed to. very disappointed at the brand.

design: 3 (boom too short, not flexible)
feature: 4
sound (ear piece): 5
sound (microphone): 1
weight: 4
comfort: 4

over all: 1 (if you can't hear me, what is the point for all other good things?)