Home > Consumer Reviews > Panasonic KX-FL501 Plain-Paper Laser Fax/copy Machine

I ordered a Fax machine for a customer. I recieved the wrong product, choose to keep it and get my customer what he wanted. It line errors alot in the middle of fax. It shoots 4-5 pages at a time instead of one at a time. It takes sometimes 3 seperate attempts to fax a 4-6 page fax. It basically is no good to me for anything but an extra phone and I still need a fax machine. I guess it recieves faxes ok. The 25.00 ink is so little and does not last a month.

Not due to the fax machine. But due to how I got the fax machine, I am hesitate to order from Amazon again. I got the fax machine because it matched the item number at Amazon-not because anyone matched the product.

I purchased this product 17 months ago and now it jams constantly after receiving about 5 pages. It crumples at the fusion roller where it's supposed to come out. When you call service support, they won't talk to you because it's six months out of warranty and they will give you a 900 number to call at a basic charge of $7.95 plus any minutes that you keep them on the phone over a period of time. Seems like I'm not the only one who is having this problem. This product is defective and from the other people's reviews, it seems like this product is timed to do this after the warranty runs out. I'll never buy another panasonic anything and told them where to stick it. Caveat Emptor! Now you've been warned.

best fax machine I've ever had. In three months it paid for itself considering the cost of other "plain-paper" cartriges.