Home > Consumer Reviews > Panasonic KX-TG2553B 2.4GHz DSS Cordless Phone with Caller ID (Black)

I have tried several 2.4 GHz phones from other vendors, but this one is the best I have found so far. It provides excellent range and sound quality. The only thing I don't like is the short battery life. The talk-time is only around 4 hours and when in stand-by mode away from the base, the battery life is not much better. I usually need to recharge the battery every day. Other than that an excellent buy.

P.S. The 900 Mhz Digital Spread Spectrum models are just as good, and cheaper...didn't notice a difference in respect to range and sound quality.

We had this phone for a year and used it a LOT. At first it had great distance and clarity, but it soon got worse and worse and the battery life got shorter and shorter. We both work from home and need a clear line, so had to buy a different phone to keep working. For what we paid for this phone, we expected a lot better durability. Also, I agree with the other reviews that complain about the number of "keystrokes" you have to go through to redial or dial a number in memory. Very cumbersome. I believe there are much better models out there for less money.

We've owned the Panasonic KX-TG2553B 2.4GHz DSS Cordless Phone with Caller ID (Black) for two years.
The phone has just enough useful features to make it a good choice for home / small business equipment. It has Caller ID (you need to subscribe, of course), redial, memory of calls received, a "phone book directory" for frequently called numbers, volume control, and the usual features. It also has some features I don't use regularly and forget. One feature it also has and I use ALOT is the hanset finder. You press a button on the base and the handset actually beeps long enough to locate the handset. Some brands tend to beep 5 or 6 times and then stop.
We have a phone company messaging service, so didn't want a phone / answering machine combination.
Most phones on the market seem to have too FEW OR too MANY features. The Panasonic seemed to be as close to perfect in that regard as we could find.
The base takes up little room on our bedroom chest of drawers. The base itself doesn't ring so it is not a nuisance to put in the bedroom. The antenna on the base both pivot for better reception. After two years I can attest that the whole phone is quite durable. The handset has logically placed rubber "bump" pads (on edges and corners) to lessen damage from being dropped
The handset is small and convenient to carry around. But also tends to get misplaced (at least in our house). The read out for incoming calls is backlit and in SOME low lighting situations, very hard to read. That could be somewhat caused by my eyesight, my wife doesn't seem to have a problem. There is a toggle button to navigate through various functions and the menu is convenient and LOGICAL. The number buttons are lit when in use and easy to see and use. The "redial" button is very small, located near the bottom right of the face of the handset.
The antenna on the handset is fixed and quite durable, but seems to have attracted attention as a chew toy from either our son (when he was of teething age), or a pet.

During the two years we've used the phone, we've noticed variable amounts of reception interference. But not any more than several other brands of cordless phones. We have owned and used the product at two different locations (homes) with lots of electronic equipment. The one that has caused the most reception problems has been a electronically controlled ceiling fan in the living room. We have to turn the fan off to use the phone or leave the room. I do suggest experimenting with placing the base in different locations for best reception. It has made a difference. It may speak well (pardon the pun) of the Panasonic that it is still in use while the other brands are gone and been replaced.

We still have the original battery pack in our phone a talk time has definitely decreased between recharging. The display holds any calls that have come in and makes the handset lights blink, which drains the battery quickly.
There seems to be a personal preference factor with regards to size and weight of cordless phone handsets. My wife prefers the full size handset of another brand of cordless phone if she is to be on the phone for any length of time. I prefer the Panasonic compact headset. I'd suggest checking out a few different phones and brands before purchasing.

We checked quite a few brands a liked the Panasonic KX-TG2553B 2.4GHz DSS Cordless Phone with Caller ID (Black).
After two years, I can say we are happy with our purchase.

John Row

When we first got this phone, it was wonderful! It worked fine - had great range, great sound etc. However, after the first month or so - it started having problems. It would say "out of range" even though you were standing right next to the base. Customer service gave some tips but these didn't really work. Ended up returning and getting a replacement (it was still under warranty). The new phone does the exact same thing. Now, the phone does not work at all. Several friends that have the same phone have also experienced this problem and others. I would not recommend this phone.

The phone hasbeen a gem up until now. It is now 9 months old and the battery has gone bad. The big problem is I can't find one anywhere. The manufacturer is back ordered 6 to 8 weeks. Now the phone is useless!!!!!! Buyer beware. I'm going to buy a Sony. Maybe I'll have better luck???????