Home > Consumer Reviews > AT&T 9320 900 MHz Analog Cordless Phone (Espresso)

I loved my old Southwestern Bell 25 MHz phone (trimline shape and size, but cordless), but after quite a few years, the buttons were wearing out. I bought this phone after carefully reviewing the reviews, the product description, etc. On paper, this phone looked good, but actually, it was pretty bad. All reception sounded fuzzy, even after two phone calls to AT&T for customer support. All AT&T could offer was to suggest I move closer to the base (I was standing right next to it), unplug my modem (I did and that didn't help), confirm that I wasn't next to a TV tower (I'm at least three miles away from the closest tower), and come up with any other they could think of to prove the problem was me and not the phone. Ultimately, I was told by customer support that something was indeed wrong withthe phone, but this is a discontinued model, they don't repair it and I should return it to the vender from whom I purchase it. So, bottom line, I've returned it and am, once again, looking for a new phone.

I have owned the phone for one year. The part you speak into went dead. I cannot locate customer service anywhere on internet or at mall. ATT Automatic answering machine hung up on me twice after waiting 2 hours. Not worth the investment. Buy a better phone from another company that has people answering the phone.

This is the worst phone I have ever purchased! The one you are talking to can hear you and there is no static - BUT - even turning the volume up all the way - it's extremely hard to hear them> I will never buy an AT&T phone again! I am now buying another Sony - I should have done this from the beginning.

At the first glance I saw it, I started to like it! This AT&T cordless phone looks so cute! And I still like it after I have owned it for two weeks. Also I think its price is very reasonable for a cordless phone. I don't regret to have it!!