Home > Consumer Reviews > AT&T 9370 900 MHz Cordless Speakerphone with Answering System and Caller ID (Black)

I want to give this phone a good rating because the features it provides are amazing- I can't find any phones (at least not at a reasonable price) that have all the features this phone has packed into it! I LOVE the talking caller id and the answering system is great as well. Unfortunately, I get the worst static when I use this phone to talk- worse than any other cordless phones I've used. It's got it quirks too- for example if i'm talking on the phone and receive an incoming call which i do not answer, the phone disconnects when the incoming caller hangs up. I can then press the phone button to pick back up my original call- but it gets a little bit annoying. I have friends who have this same phone and experience the same problems I have with it. The people I talk to regularly while using this phone are begging me to get a new phone (the intermittent static sounds are driving them crazy-as well as me!), but like I stated before, the features are so great that I'm having a hard time finding a replacement I like. But I think I'll have to purchase something new and will end up just using this phone for the answering machine and talking caller id.

I wish I'd seen the prior reviews before I bought this product last summer. As everyone has said, it has many nice features (most of which I don't need or use), but the reception and sound quality on the cordless phone are a big disappointment. The sound has a "fuzzy" quality and I've always got the volume maxed out in an attempt to hear the other person.

I really hated it at first ... so much so that I hooked my old corded phone back up and used it instead for a while. I've become sufficiently accustomed to the poor sound quality of the cordless to use it occasionally now, but only when I'm not at my desk. I still make the majority of my calls on a corded phone. That's right ... the result of buying this product is that I now have two phones on my desk where I once had one. Not exactly a glowing endorsement.

There seem to be some other quality problems as well. I exchanged the first one I bought because the '5' button on the base keypad only worked intermittently, i.e., you had to punch it at just the right angle to get it to function. And guess what? The second one has the exact same problem. But after getting two of them in a row like that, I figured there was no point in going for a third and I kept the second one.

The answering machine works well enough and that's my main use of this product. I do wish it had a battery backup to retain messages in case of a power outage, but that doesn't seem to be a very common feature in answering machines these days.

This phone is loaded with features. The phone would be an outstanding value... if it worked. Oh the features listed on the box all seem to be there, but the reception is Horrible. So horrible, that all the features in the world wouldn't matter because I don't care how many "bells and whistles" a phone has... if I can't hold a conversation with it... Its useless to me. My 6 yr old daughter gets better reception on her toy walkie talkies than what I can get with this phone. I've had two of these phones... I have already taken the first one back and will be taking the one I exchanged that one for back tomorrow. Both had the same problem... terrible hissing sound in the handset. I'm very disappointed in AT&T.

This is a great phone with some really great features. I especially like the the ability to access the answerer from the handset. the problem has been that I have bought 2 & both are broken. The first one had several broken components including the phone button to turn on the machine. I frequently could not gat a dial tone until I smacked it on the side but then the cover on the battery would sometimes fall off & the battery would fall out. The store refused to take it back because I had bought it more than 30 days before. So I bought a second one, hoping that I could get AT&T to give me my money back on the first but they would not. Anyway, the second one works a little better but no one can hear me on either outgoing or incoming calls unless I use the headset, which is not always convenient.

I would really like to know if anyone has had similar problems. I really do like the features of the phone & have been hard pressed to find a substitute with all the same features.

As the subject is, the features and answering machine is great.
But the sound quality sucks hardcore.

And it gets hot pretty quickly.