Home > Consumer Reviews > GPX DV7000 Dolby Digital DVD Karaoke Home Theater System

I recieved for Christmas a gift of the GPX DV7500(I know that this is the DV7000); however there was not a listing for the DV7500 and I am compelled to let discerning shoppers know what they will get when they buy GPX product. I hooked up the theater system in Janurary and well enjoyed it for the most part. I have read other reviews where they talked about the DVD automatically going to subtitles when left in the player. This does happen. There are times when the remote seemed not to function and then it would. I did notice that at times it acted as if the player was having difficulty reading a disc in a spot even on brand new DVD's. These were minor problems to me. The major problem occured when I went to watch a DVD three nights ago and zap the power failed. I checked the power source and nothing was wrong or out of the ordinary. I became frustrated and discussed the matter with the person that had given me the DV7500. I found out where it had been purchased and called them. They told me that it was something that I would have to take up with GPX and I should consult the manual for a number. So, I did just that; only to find that the number in question was a long distance number. I was not about to pay for a call to a company that in my opinion is selling cheaply manufactured product. Then I thought about going online; seeing if they had a website. Luckily, they were not hidding completely and so I emaied them. I was then informed that I would have to send to them at my expense this broken product that was no longer under warrenty. They also said that I should check around and see if I could obtain a free estimate on fixing the player. Basically saying that it was my problem, but that if I wanted to talk to someone about an exchange I would have to call the long distance phone number. This came to no suprise to me that they are hidding behind this number and not standing up for their product. They know that they are making equipment that works for only 6 months. I did not even have this player for a full year. That is the most alarming thing about this whole event; that I did not even get a full year out of something that should have lasted longer. I think that in the area of consumer concern; I found that the people at GPX have none. I have only had two VHS players in the space of 20 years (the one I currently use is only 5 years old) now they were well built. So the moral to this story is stay as far away from any GPX product; because even though the price seems to be right you will get what you pay for(cheaply manufactured product that will not last you long).

Compared to the similar price units I checked out at local stores, the DV7000 package delivers the best value. I received everything in one package and was very easy to install. I can enjoy my CD music with 6 speaker along with the movies. The speakers are very cute as they hide in my decor. The customers service people where very helpful with custom hook-up to my husband's needs. Recommend this unit to anybody who is considering buying.