Home > Consumer Reviews > Toshiba SX2980 900MHz Black Cordless Phone with Caller ID & Answering Device

I brought the SX-2980 coreless phone about a week ago. My experience with this phone is a great disappointment. I love everything about this phone except that I hear annoying echoes when I speak. Everyone in my family say they hear echoes. I read the troubleshooting section from the manual and from the toshiba website. There doesn't seem to have a solution related to this problem. Interestingly on the toshiba website the mspr for the sx-2980 is ..[more] and the sx-2930 is ..[less] [they] sells the sx-2980 for [less]and the sx-2930 for [more]. I am wondering if this is a defected phone. Am I the only one experiencing this? This phone is packed with features at a great price. But it failed on what matters the most which is clear sound quality.

Great set of features, but the handset has a TERRIBLE echo, that feeds your own voice back to you in the earpiece, with just enough of a delay to be REALLY ANNOYING. Also, sometimes the echo cuts out for a second or so, and it makes you think the connection was dropped. I bought a Toshiba FT8980 instead, which is the same phone, but with 900 MHz. analog, instead od DSS, and it works great.

My wife and I dislike two key functions of this phone. First, the answering device has very poor sound quality. No matter how clearly I enunciated, the greeting message would always sound dreadful. Second, there was a strange reverberating buzz every time I spoke. Changing the volume did not affect the buzz. I wonder these quality defects are correlated with the reduced price and the offer of free shipping?

I am a new user to Amazon and didn't realize that there was a review section. I ordered the Toshiba SX2980 not knowing that it had bad customer reviews. When I learnt of the review section and read the comments I tried to cancel my order, but the order had already been processed. I received the phone fully expecting to return it the same day. However, since trying the phone, I have had no problems with echoes or time delays. The features are great and the sound quality is excellent. I would not have ordered this phone based on the reviews, but I'm very glad I did.

The features on this phone are great, but there is an echo in the receiver that makes it intolerable. We sent it back.