Home > Consumer Reviews > Southwestern Bell FF940MS 900MHz 40-Channel Cordless Phone with Headset and Handset - 3 Color Flips Included

I returned this item, because I was expecting it to be a "truly mobile" phone. The product description is unclear...I thought that you could put the headset on and walk around the house talking on the phone with both hands free, but unfortunately, you have to be connected at the base unit while wearing the headset. The handset is portable, but the headset/hands-free feature is not. Okay if you want to sit and talk hands-free, but not what we wanted or expected. Maybe the product description needs to be clearer, or my understanding was unclear.

Cordless headsets do exist, but not at this price -- I've found out to my chagrin. I don't know how anybody could describe this as a "cordless headset" seeing as how the headset has a whopping great cord coming out of it, which needs to be plugged into the phone before it can be used. (Note that it only needs to be plugged into the phone, not into the base unit, so you CAN walk around, if you've clipped the phone onto your belt or something like that.) I'm keeping the phone, because I needed a new one, but I'm not a happy bunny: I feel as though I was conned. A couple of other, minor complaints: (1) the headset only works with the microphone on the left, not on the right; and (2) there's a really stupid flip-panel which performs no function whatsoever except to make it that much more difficult to dial a number. (It can be pulled off, however, with brute force.)

This phone (at least the unit I purchased) had very poor sound quality and range. I noticed a slight amount of static when standing right next to the base unit, that only got worse as I walked away and behind a few walls. To compare, I did the same thing to a VTech unit that I purchased last year for the same price (but with a digital answering system) and that phone was silent (except for the sound of human voices on the other end).

Best to spend your heard-earned cash on a more worthy unit.

The price of this phone is a reflection of the quality. It is cordless and my particular model will allow me to plug the headset in and walk around but the sound quality is horrible. Withut the headset using the handset alone I think you'd be better off using some cans and string. This is not a high quality phone.

Bought this phone for my daughter - It never worked. Charged it and Charged it - all it did was flash and never was able to use it. I returned it.