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UGate-3000 Cable/xDSL Sharing Gateway with 4-port
See it at Amazon.com for $15.10Average Customer Rating
(2.0 out of 5)
Amazon Customer Reviews
Most Helpful First | Newest First | + Share1 of 1 people found the following review helpful:
Do not expect customer service!
(1 out of 5) by Jeff Johnston on Oct 5, 2001 (Pittsburgh, PA)This unit worked fine for several months. Now that it's inexplicably stopped working, however, I can't seem to contact the company to get it fixed! They don't answer e-mails, they don't answer their phone, their technical support forum is down.
Because of the neglect and frustation I have suffered over trying to get this fixed, I cannot recommend this product. I will not be purchasing a Ugate router in the future.
1 of 1 people found the following review helpful:
Crapola. Thing lasted me 5 days past warranty expiration
(1 out of 5) by Kevin Culver on Apr 17, 2001 (Skakopee, MN United States)This thing was great while it worked. Thought spending the $200 would mean I was getting something that would last a while. Well, 5 days past warranty expiration and the thing pukes. Dead, it turns on but I can't get to the interenet through it. The lights just flash. Pretty cool. I bought a D-link Firewall for half as much hoping to get atleast as much life out of it. What a piece of CRAP.
Don't throw your money away
(1 out of 5) by Not an impulse buyer on Dec 22, 2001 (San Francisco, CA United States)I bought this router because it seemed to be a technically superior quality product. It worked fine for about 9 months. After that it would operate with only one computer. The customer support is awful - I couldn't get any - so my only option was to throw it away and buy a new one.
great way to share dsl connection on network
(5 out of 5) by Bernard on Sep 18, 2001 (Metairie, LA)Used since Feb. 2000 with no problems. I sold to one my customers, still works , replaced with ugate 3200. Has DHCP and firewall, will uplink to another hub for more connections.
UGATE Return policy - Beware
(1 out of 5) by Marvin A. Conn on Feb 6, 2001 (Orange Park, FLorida USA)If you purchase a Ugate-3000 keep in mind UMAX's return policy. My Ugate-3000 worked fine for 26 days, then it stopped working. I called UMAX tech support and I was told that it sounded like a hardware failure. I should box it up and send it to them. (I pay shipping) They will take a look at it and if they find that it is broken, they will ship me another one. I assume the turn around time for this has to be at least shipping both ways, which would be two weeks, plus however long they keep it to "look" at it. I suspect that it would be around 3 weeks before I see a new router. I called eCost and because it was less than 30 days, I asked for a replacement. If you can go without a router for a month if yours is broken, think about the ugate 3000.
EDIT: This router finally died after the warrantee expire. I would not suggest produces from this company. Try Netgear.