Home > Consumer Reviews > Panasonic KXTC1866 900 MHz DSS Cordless Phone with Caller ID & Answering Device KX-TC1866B (Black)

Some thought was put into the design of this phone and it has great clarity. We've only had it for a day but we've been through most of the features. This phone is 900 MHZ DSS with caller id, a large function button, and a built-in answering machine. It is easy to use (very intuitive) and has a good manual which you should read to learn about all of the neat features. This phone works somewhat like a cell phone in that you put the number in that you are calling and you can edit it before you actually dial (i.e., you press the talk button to dial) instead of starting over when you make a mistake. Also, you can press any number to answer the phone in addition to the talk button. This phone can be programmed to call your pager when messages come in. It also has one DIRECT button where you can preprogram the button to call a number with only one touch. There are 50 other memory locations that you scroll through. The other nice thing about this phone other than its nice looks is that when a call comes in, the person's name is in large print so that it is easy to read. You can hang it on the wall and it has a place to put the extra length of the electrical cord. This is the only white phone that we found that met our needs.

I agree with the previous review that this phone has an impressive functional capability, but I think the one that I received was released from manufacturing on Quality Assurance's day off. Fresh out of the box, all audio information changed volume level in a random manner,with no programming.This includes receive signals well asinformational beeps. At times the received signal would fade away entirely; even with the user standing next to the base unit.While programming inputs to the Directory, the "save" key began sticking. Again, the occurence was random; at times it would operate properly and at other times the key would have to be pushed from two to six times before the command would be executed.I reluctantly concluded that this puppy was not going to heal itself and that my only re course was to box it up and return it. I am getting another model Panasonic and trust that it will perform up to my expectations since I have one other Panasonic that has been flawless.

We've had the KXTC-1866 for about a year and have found it's great except for two issues. First, the battery runs down quite rapidly. We usually get about a half-hour of talk time. Second, the volume of the message payback is very poor on remote pickup, even if we set the volume to max. I am putting in a new battery in hopes that it was defective.

I loved this phone. It had great features and it seemed well made and durable. Everyone in my family liked the phone. I thought I had finally found the perfect cordless phone. It stopped working after approximately 28 days. So I continue in my quest for the perfect cordless phone.

Sound quality is not great but passable, a headset fixes that. Reception has been great, and the handset is much more solid than the one with the AT&T phone/answerer it replaces. But, while the answering machine here is fine I miss the great features of the AT&T unit.
To do it again I'd buy an AT&T answering machine and a sep. cordless phone. Seems like you can't get the best of both worlds in one.