Home > Consumer Reviews > Panasonic KXTG2550 2.4 GHz DSS Cordless Phone with Caller ID (Cobalt Blue)

I bought this phone about 1 yr ago, it was very expensive and never quite worked right. I can be standing next to the charger and it will tell me it is out of range, it does not allow you to answer calls or anything when it does this. Also when I dial numbers it gets all confused and makes these weird noises and I have to hang up and keep trying until I finally get it to dial correctly. I would not recommend any Panasonic phones after using this one. Right now I am in the market for a new phone and I am probably going with a V-Tech. I know a few people who have these and love them.

This phone was well worth the wait for it to become available and the high price (MSRP) I paid for it!

I can literally walk around my block while keeping a call going, and the battery strength indicator on the handset is an invaluable tool to let me know when recharging is needed.

My only complaint is a software issue within the phone; after using the phone for any length of time, then hanging up, you have to wait around 20 to 30 seconds to allow the phone to go back into standby mode in order to use the built-in phone directory for your next call. This is a strange quirk, and frustrating if you need to make quick back-to-back phone calls from your directory. You may however simply direct-dial another number at any time to avoid this little glitch. Hoping they corrected this problem with the new KX-TG2553 series.

Otherwise a truly fantastic phone!

Hi. i have had this phone for about 6 mos now and performance wise i have been very happy. I have had no problem with function or clarity or range in the time I have had this phone. I have always had either a Panasonic or Sony cordless phones and have never been dissappointed. My BIGGEST problem with this phone and what I still find annoying after 6 mos of use is how the operations are laid out. The menu funtion is not at all intuitive and neither is figuring out soemthing as simple as how to redial a number. Redialing is a two button process which is very anoying. Also the flash button isn't the "on/talk" button but another button at the bottom of the phone. Again not great from the ergonomic stand point. I can't tell you how often I have hung up on someone while trying to see who is calling on the other line. I personally like a phone where I can figure out how it works w/o reading the instruction manual, which isn't possible with this phone. Otherwise as far as performance, no complaints.

I've had this phone for several months now. I bought this 2.4Ghz phone for the clear conversations and the security that I believed that this higher band would bring to cordless phones. I found out recently that this phone isn't as secure as I thought. More on security later.

The phone feature wise has been a pleasure to use. I get excellent range with static-free calls most of the time.

I like the phone's caller id. It can be programmed with home area codes (for lack of a better term) that prevent the "1+area code" from being dialed. This is an excellent feature for me since my phone company will not take the area code + phone number (10 digit dialing) for my area code. Other Caller Id phones I've had always put the area code in front of the number, effectively making dialing from Caller Id logs useless.

Regarding Security. I bought this phone because I thought it had secure transmissions. I saw the SST (Spread Spectrum Technology) and assumed that the transmissions between the handset and base are secure. They're not - atleast according to a report in the October 2000 issue of Consumer Reports. They were able to listen in on the conversations of this phone because it isn't Digital. I made the mistake of assuming that SST meant is was Digital. It's not. Considering that I paid $169 for this phone, I think it should have been Digital SST.

What I Like: - Caller Id (Dialing using it and navigating it) - Lighted Keypad - Headset Jack

- Good battery life - Good range, I've gone farther with this phone than any other

What I Miss: - Secure Digital Transmissions

If you don't need secure transmissions, this is an excellent phone. If you need secure transmissions for your conversations, pass on this phone.

I bought this phone for the 2.4 Ghz. to prevent others from hearing as I could hear my neighbors coordless phones with my old Sony coordless and its range. Initially I had it in my last apartment and the range was really bad, not more than 20 yards! It was near a wall, but not obstructed. I have since moved to a house and guess what? It's against a wall and obstructed but I can go for more than 100 yards and reception is crystal clear. The phone is rugged as I have dropped it repeatedly and it still works.

As for the bad points I can say this:

1.- The user interface stinks, it is complicated to redial for example, and also to program the phone.

2.- Battery life is really, really poor. It will not go beyond 2 hours talk time even near the base.

Hope this helps you make an informed buy