Home > Consumer Reviews > Panasonic KXTG2550 2.4 GHz DSS Cordless Phone with Caller ID (Cobalt Blue)

I love this phone! I have no idea what these other people are talking about. I owned a Uniden 900Mhz that would produce unbearable static levels when I was two feet from the base. Finally though trial and error I figured out that the problem was that the base was too close to my computer monitor and the magnetic field from the monitor was causing the static. The Panasonic 2.4 is unaffected by where the base or the handset is located and I think it's the best phone ever made. A friend of mine has the same model and we laugh we love our phones so much. Between the two of us we've had two dozen other models before this one and we both agree that this one far outperforms all of the others, not even close. You people with the out of range problems need to locate the base somewhere other than on top of your TV, microwave or the bottom of your pool.

Do NOT buy this phone. Following is a transcipt of an e-mail I am sending to Panasonic which should explain why I advise anyone and everyone NOT to buy this phone.

I am the PROUD owner of a Panasonic piece of trash telephone (model number KX - TG255OF). I read the negative reviews about it on Amazon (where I purchased the phone) and I thought, but it's so expensive! They MUST have worked the glitches out by now! Perhaps those people just got lemons! I purchased the phone on January 12, 2001-- less than a year ago. At this point, the phone will no longer work. I can be standing NEXT to the base, and the phone reports "Out of Range". I can be TOUCHING THE ANTENNA OF THE PHONE TO THE ANTENNA ON THE BASE, and the phone reports "Out of Range". I called your customer support. After nearly breaking the phone trying to get the battery door off, I managed to reset the phone. Guess what? The phone is STILL reporting "Out of Range". I spent a ridiculous amount of money on a phone that worked for less than a year. The customer service rep advised me to send it in for service, but I really don't know if it is even worth the time or effort. I just wanted to let you know that I will NEVER be buying another Panasonic phone and will advise EVERYONE I know against it as well.

Sincerely, Kate Stiteler

Never had- or have seen - any better wireless. Just name the field: autonomy? range? durability? quality of materials? sound quality? ergonomy?
Paid quite a lot when I got it 5 years ago (for roughly 200 Euro) but it was well worth it! And we're talking heavy (though home) use: up to 2 hours talking every day. Changed the battery pack just last year, after some 200-250 recharges (once a... WEEK!!!)- and that, because it wasn't lasting as long as I got used to.

I have had this phone since October 1999. I purchased it for several reasons:

1) It has the newfangled 2.4 GHz Spread Spectrum Technology

2) It is cordless and headset compatible

3) It has caller ID, caller ID with call waiting capabilities

4) It did not have an answering system

5) It worked with the voicemail I have from the phone company

At the time, it satisfied all of my needs perfectly.

Overall, the sound quality is acceptable. The battery doesn't last as long as it did when I bought it, but that is to be expected. I thought, though I was mistaken, that I could add an additional handset to the base system. Right now, I need more phones in my home. That I cannot add additional handsets is a drawback.

The headset option is key for me because I ruined my neck at work from long hours on the phone. I can only talk on the phone with a headset or I get a giant neck ache. This phone works well with a headset and allows me to do lots of activities while on the phone.

Unfortunately and ironically, the biggest advantage of this phone is also its worst feature. Once you have used the headset, the phone cannot be used in non-headset mode. After removing the headset, I cannot get a dial tone on the handset when I press talk. This is frustrating/annoying for people who want to use the phone without the headset.

I called Panasonic to find out how to fix this problem and the representative said it happened because I was not using a Panasonic headset. I bought one, but the problem was not eliminated.

By chance, I discovered that the phone could be restored to non-headset mode if the headset was removed, the handset was placed on the base, the phone was set to auto-pick up and the handset was picked up while receiving an outside call. I used the Panasonic headset after the phone was "reset" like this and the problem still existed.

I remain frustrated because I haven't been able to find my "secret fantasy" cordless phone. This phone meets part of the criteria, but falls miserably short.

Like other reviewers below--I found this phone to be a major disappointment. At first it was a great phone(and should have been for the price tag!)--but after about a year I started getting horrible static, so bad that I'd have to change phones in mid-conversation. I wouldn't recommend this phone to anyone.