Home > Consumer Reviews > Panasonic KXTG2550 2.4 GHz DSS Cordless Phone with Caller ID (Cobalt Blue)

Panasonic KXTG2550 2.4 GHz DSS Cordless Phone with Caller ID (Cobalt Blue)

See it at Amazon.com for $179.99

Average Customer Rating
(3.0 out of 5)

Amazon Customer Reviews

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62 of 63 people found the following review helpful:
(5 out of 5)

Telephone Perfection

Dec 1, 2000 - By Amazon Customer

I purchased the Panasonic KX-TG2550F (Blue) throughAmazon. ... . Having read so many conflicting reviews on the Panasonic 2.4 GHz cordless phones my biggest concern was the voice quality and range. This phone just blew me and my wife away. We were able to try side by side comparisons with a regular 900Mhz phone by VTEC which we have always considered a good phone. This Panasonic model was so far superior on quality and range that there really was no comparison. I could walk down the street and the voice quality was absolutely perfect where the 900Mhz would not work at all. In the house, which is a large two story, there was no place that the sound quality was not perfect. Programming in the 30 memory numbers was quick and easy. I felt that the phone was intuitive to use with many neat features. Additionally the styling and color blue is very modern. Since we live in the mountains and often might be outside when someone calls this phone answers a need just perfectly. Where the 900Mhz VTEC would be filled with static this Panasonic simply sounds like a wired phone. I would recommend this phone to anyone who has any static or range problems with a 900Mhz phone.


19 of 20 people found the following review helpful:
(1 out of 5)

A major disappointment!

Sep 22, 2000 - By Rick Douglas Janssen (Lake Zurich, IL USA)

I have had great success with Panasonic phones in the past. I bought the 2.4 GHz hoping to have the same quality I've had with previous versions. And initially I was very satisfied with the phone.

It is a very attractive unit and has many very nice features. I love the phone number book. It's so easy to store names and numbers in the phone's memory. You can cycle through the names by pressing the up and down arrow. Once you find the name you're looking for it will dial the number by pressing the talk button. Very slick. The conversations I had were very clear and crisp. I had unbelievable range and clarity. I also bought a headset so I could clip the phone to my belt and talk "hands free". It was wonderful. The only thing I didn't like about it at first was the fact that the base unit isn't wall mountable.

After about a month my luck changed. After talking on the phone for about 10 minutes the conversation would be filled with static and I'd have to switch phones. The person I was talking to wouldn't notice the noise. A month or so after that I would get the "Out of Range" message when trying to get a dial tone. I noticed other reviewers reporting the same fact. As time went on it got worse and worse.

Today, maybe three four months after I bought it, I cannot use it. I can't get a dial tone. It is always out of range. I've gone through every suggestion in the trouble shooter's guide but can't fix it. I would call the help line, but I honestly don't think it is worth my time or trouble.

My advice to you is to avoid this phone. From reading other reviews it appears that the design has major flaws in it that cannot be fixed. Perhaps the next line of "high tech" phones will be of better quality.


13 of 16 people found the following review helpful:
(5 out of 5)

Panasonic KXTG2550B

Jun 11, 2000 - By Amazon Customer

I didn't know how far cordless technology had come until I finally broke down and purchased this phone. All my previous experiences with corless phones have been less than satisfying. The range on this phone is awesome. I can take it with me to the pool 100 yards away and it sounds like I'm using it 10 feet from the base. The caller I.D. function woks well and the phone is small enough that if you are used to talking on a cellular, this is the phone for you. I only wish the base could be wall mounted, but that is minor compared to the overall sound quality of this phone.


9 of 9 people found the following review helpful:
(1 out of 5)

Out of range!!!!

Sep 15, 2000 - By Marty Allen (Jacksonville, Florida United States)

I purchased this phone in March,00 to replace a Sony that worked well but was large. From the beginning I noticed too much ststic for a state-of-the-art cordless phone. Also, rather than set my answering machine to answer after three rings I had to set it to 5 rings because the phone will ring 2 to 3 times before the handset on this cordless rings. In july I started getting "Out of range" message when I use the phone close (anywhere inside my small wood frame house) to the base. I will send the phone in for repair but am not hopeful because I was told by Panasonic that this is a design problem with this phone.


7 of 8 people found the following review helpful:
(1 out of 5)

High-tech garbage

Mar 6, 2001 - By Orestes Plasencia (Bangkok, Thailand)

I must agree with the other reviewers here. I'd had my Panasonic phone for about two months when it started giving me an "Out of range" message whenever I tried to make a call, even when I was just inches from the base! After a few days, it started working normally, but then it started with the "Out of range" nonsense again, and it has been erratic ever since. It's not a bad phone otherwise; I haven't had as many problems with static as the others have. I have noticed that it starts ringing (if it rings at all!) a few seconds after the other phone I have in my house, which is a Brother phone/fax with digital answering machine. Still, for the $169.99 I paid for this phone (not from Amazon.com), I expect better a performance. Pass on this one.